Comparing Columbus pooper scoopers
Who we talked to
John Murphy, owner
What services do you offer?
Patrick Kelly: “We specialize in scooping and removal. That keeps us focused.”
Pete Hulse: “We clean up the yard and take the waste away. We also offer a kitty litter cleanup program.”
John Murphy: “It’s pretty simple: pet waste removal.”
Why should people hire you?
Kelly: “Anyone can remove pet waste, so we guarantee our work and put the customer first. We don’t cut corners, and we’re willing to work with customers on payments.”
Hulse: “We were the first in the area to do it. We’ve been cleaning up since 1988. We have about 700 customers, and we pick up over a million piles of poop a year.”
Murphy: “I like to keep my customer list small. I’ve been in business for 16 years, and I’ve had some customers for 13 years.”
What factors determine cost?
Kelly: “We have standard pricing per dog. We rarely need special pricing for yard size.”
Hulse: “The number of dogs, how often we clean, and how far you’re located from the center of Columbus.”
Murphy: “The number of dogs. Distance isn’t an issue, as I only serve northern Franklin County.”
How much do you charge?
Kelly: “It’s $36 per month for weekly cleaning for a single dog, and another $10 per month for each extra dog.”
Hulse: “It’s $43.33 per month for weekly cleaning for a single dog, and $58.50 for two dogs.”
Murphy: “I charge $40 a month for the first dog and $22 a month for each additional dog. I typically come weekly.”
How do you keep from spreading diseases between yards?
Kelly: “We disinfect our tools and shoes in between each yard with a chemical that contains parvocide. And we disinfect our hands before we leave the service receipt.”
Hulse: “We disinfect our tools and shoes after each yard with disinfectant that’s designed to kill parvovirus and other diseases that dogs might spread.”
Murphy: “I clean my materials at the end of the day once I get back to base with a combination of water and disinfectant.”
Have you ever spotted a health problem and been able to give the owner a heads-up?
Kelly: “We always look for worms. That’s the most common problem. If you are constantly seeing diarrhea, obviously the dog isn’t doing well. We also see objects in the poop, like socks or underwear. We can let the owner know in the notes on the service receipt.”
Hulse: “You see the same stool week after week, so if we see something unusual we call the customer right away. Spotting the unusual is part of our training program.”
Murphy: “One customer had a German shepherd that was just too thin. I told the owner that they had better take the dog to the vet, and they did find a problem. If I see a problem with the stool on a regular basis, I’ll tell the customer.”
Does your company have a motto?
Kelly: “We keep your green clean.”
Hulse: “Leave the disgusting job for us.”
Murphy: “They poop, I scoop.”