Columbus roofing company fixes mismatched shingles
Home Town Improvements
Didn't respond to Sherry Bridgeford's request for a refund for roofing work she says she paid for but they never scheduled or performed.
Never responded to Patti Hawkins' request that they clean portions of carpet and an air duct she says they missed or didn't clean properly.
Nationwide Tree Service
Didn't respond to Hugh Severance's request for a refund for tree trimming and removal he says they never finished.
First Class Roofing and Siding
Didn't reply to Mary Jo and Shannon Patke's request for a reimbursement for hiring another contractor to repair the grass they say First Class ruined.
COMPLAINT: Jamie Boff, Dublin, Ohio
"Cheyenne Exteriors Inc. replaced a ridge vent and missing shingles. After they left, I noticed my shingles didn't match at all. Trent Banks, the general manager, told me they couldn't match my shingles any better. I said that was unacceptable."
DESIRED RESOLUTION: "I would like the roof replaced since my shingles cannot be matched. I want them to work with my insurance company to get that completed."
RESPONSE: Trent R. Banks, general manager, Cheyenne Exteriors Inc.
"The member wanted us to replace the shingles damaged in a wind storm. We identified the shingles and manufacturer, and purchased and installed them. Because the existing shingles were weathered, these new ones didn't match. Therefore, we're working with the member to make things satisfactory."
COMPLAINT: Mary Jo and Shannon Patke, Columbus, Ohio
"We hired First Class Roofing and Siding to redo the roof, and it's fine. However, they left materials on the grass for several weeks. We asked them to remove the materials, but they failed to do so, and we got a dead patch of grass. We had the grass fixed, and we're unable to contact them to recoup the damage."
DESIRED RESOLUTION: "I would like First Class to refund $55 - the amount I paid to repair the grass."
STATUS: Penalty Box