Columbus homeowner says painter left shoddy work and won’t give refund

Columbus homeowner says painter left shoddy work and won’t give refund

Member complaint

I hired Quality Home Care of Columbus, Ohio, to prime and paint my kitchen, stairwell and hallway. I explained that I needed the surface areas properly prepped for painting, as I’ve had problems in the past with painters. When John Woehrle painted the kitchen it looked OK, but I questioned the type of paint used and was assured it was durable. However, later the paint started peeling off the cabinets. In the hall and stairway, the paint started peeling almost immediately. Paint was also splashed on the neutral wall color, floor and curtain. When I complained about the splashes, he promised to be more careful, but then I found more splashes after he left. It’s sloppy and inconsistent work. The paint coat was very thin and I was billed for and paid for a heavy coat of paint. I’ve also paid for an area he hasn’t completed yet. Some areas weren’t primed and there are cracks that should’ve been caulked. I’ve spent more than $8,000 for his work and will have to pay more money to get this fixed. I want a $1,200 refund to cover the repairs needed to his work and don’t want him back in my house.

Patricia Geiger, Columbus

Status

Penalty Box

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