Columbus homeowner says painter left shoddy work and won’t give refund

Columbus homeowner says painter left shoddy work and won’t give refund

Member complaint

I hired Quality Home Care of Columbus, Ohio, to prime and paint my kitchen, stairwell and hallway. I explained that I needed the surface areas properly prepped for painting, as I’ve had problems in the past with painters. When John Woehrle painted the kitchen it looked OK, but I questioned the type of paint used and was assured it was durable. However, later the paint started peeling off the cabinets. In the hall and stairway, the paint started peeling almost immediately. Paint was also splashed on the neutral wall color, floor and curtain. When I complained about the splashes, he promised to be more careful, but then I found more splashes after he left. It’s sloppy and inconsistent work. The paint coat was very thin and I was billed for and paid for a heavy coat of paint. I’ve also paid for an area he hasn’t completed yet. Some areas weren’t primed and there are cracks that should’ve been caulked. I’ve spent more than $8,000 for his work and will have to pay more money to get this fixed. I want a $1,200 refund to cover the repairs needed to his work and don’t want him back in my house.

Patricia Geiger, Columbus


Penalty Box

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!