Columbus auto detailing shop owner shares experience
Who we talked to
What's your background and experience in this industry?
"I've been doing auto detailing for more than 20 years now. We clean everything from boats to planes to RVs. We've even done lawn mowers.
"We're licensed, bonded and insured. If you're not happy with the work we've done on your car, we'll be there until you are. We also have a 48-hour rain guarantee if you get the Platinum 'Q-Tip' detail, which means that we'll do a free exterior touch-up if it rains within 48 hours of your detailing service.
"Our company is completely, 100 percent mobile. We come to you. Sometimes people see us in a parking lot and want to know what's going on."
What comes with detailing packages, and how much do they cost?
"For the interior, we'll shampoo the mats and wipe down everything, down to the cup holders. Anything in the interior, we clean. We have different types of shampoos, depending on if the seats are cloth or leather, and we do it all by hand. We don't use an extractor.
"We'll wax and polish the exterior and apply paint sealant. We'll clean the wheels and the windows. We want the car to look like new — maybe even newer than when you bought it.
"The basic package is $99, but it doesn't come with shampooing. If you want shampooing, it's $129.
"We won't do repairs, but we tell people if we find anything, like cigarette burns or body work that needs to be done. They can also help with the upkeep of their car between details by washing it occasionally.
"I'd highly recommend getting your car detailed if you're going to sell it or if you're turning it in at the end of a lease. It'll look better and smell better."
What are some of the toughest stains and odors to remove?
"The worst stains come from any kind of fruit juice, Kool-Aid, punch, Gatorade or candy. When it gets wet, the dye actually stains the car. As for bad scents, there was a pot roast that rolled around in one customer's car. It was rotted, and it was in her trunk for months during the summer. We cleaned it; we didn't care. I've seen it all now, so nothing's really going to shock me.