Client alleges wall repair needed to fix leaks
COMPLAINT: Clareen Krolik, Downers Grove, Ill.
"I hired Battaglia Cement of Addison, Ill., to replace a concrete patio in my yard and to repair four cracks in my basement. [Tony] Battaglia replaced my driveway last year, so I trusted him and we discussed the price verbally. He promised to clean up everything and put it back to the way it was when he started.
"I have no complaint about the concrete work, but I kept waiting for him to put everything back as it was. Whenever I called, he promised he would return. Once, I waited all day, and he never showed. After that, my phone calls were never picked up or returned. Two of the patched cracks in the basement walls have started to leak again."
DESIRED RESOLUTION: I would like the basement walls repaired so I'll have no more leaks.
STATUS: Penalty Box
Editor's note: Battaglia Cement promised to repair the problem, but afterward did not respond to messages from Angie's List or the member.
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