Cleveland plowing firm allegedly never shows up
COMPLAINT: Addisah Sherwood, University Heights, Ohio
"I entered a contract with North East Snowplowing Co. of Chagrin Falls [Ohio] to plow my driveway for the season and paid $159. They never plowed.
"When I called the number on the contract, someone else answered and said the original owner went out of business and that I was not on his list. Months later and a lot of time wasted, the original owner told me he sold that route but wouldn't give me a full refund.
"Still, no one plowed my driveway."
DESIRED RESOLUTION: "I would like a full refund. The original owner refunded me $50 for half the season, but there is a balance of $109 remaining."
STATUS: Penalty Box