Cincinnati painting job disagreement still unresolved
A A Concrete
Never responded to Dean Carroll's complaint requesting repairs or a partial refund for portions of a concrete driveway he says were poured incorrectly. Second month in the box.
Flat Tech Roofing
Didn't respond to Lee Duncan's request that they repair flashing he says they installed incorrectly on his roof. First month in the box.
COMPLAINT: Miriam Parker, Cincinnati
"McCoy & Sons Painting painted several rooms, stripped and hung wallpaper, and did plaster work.
While the plaster work was being done, Mr. [George] McCoy [the owner] ran into difficulties and said he'd have to raise his price by $700 to get the job perfectly done.
In two rooms, the plaster blistered and developed large cracks - I had to pay somebody else to fix it. In one room, the drywall developed cracks and separated from the wall.
Mr. McCoy refused to fix it. The second plasterer's work needed to be painted and McCoy & Sons didn't use tinted primer, so the color is noticeably different.
I also paid them to sand, prime, and paint the bathroom moldings, door and window. They didn't sand whatsoever, which he acknowledged.
I agreed to sand if they would paint the areas. I spent a week sanding and when they came back they refused to do the work."
DESIRED RESOLUTION: "I want McCoy to finish painting the bathroom."
RESPONSE: George McCoy, owner, McCoy & Sons Painting
"The member left out that our relationship started in 2006, when she hired us to do two rooms someone else had started and quit.
We removed wallpaper, skimmed walls, repaired acoustic tiles and painted trim. She was overjoyed with the work and hired us for three more rooms.
We hung wallpaper in the master bedroom, bathroom and dining room. We were hired for the third time for work in the playroom and adjoining bathroom.
Then she decided to have the steam heat at the baseboards removed, and have tile and plumbing done in the rooms after my work was 90-percent complete.
This created problems that I will not take responsibility for, nor fix.
I don't want this response to be misinterpreted for an apology. In conclusion, I believe my reputation, experience and Angie's List grades speak for themselves."