Cincinnati flooring company blamed for bowed floorboards
Erie Construction Mid-West Inc.
Never responded to Matthew Taylor's request for reimbursement or repairs for a roof he says still leaks after they worked on it.
Failed to respond to Mark Greene's request to remove, reinstall and refinish wood flooring he says wasn't installed or acclimated properly.
COMPLAINT: Mark Greene, Cincinnati
"Oakwood Flooring installed random widths of ash flooring in a kitchen addition and over 90 percent of the original floorboards in the house on my farm. The "old" floor that this new flooring was installed on top of never crowned or bowed.
"A general contractor prepped areas before Oakwood Flooring arrived. The job began on time, and the installation went well. However, I have since learned they failed to properly acclimate the wood flooring to its new home prior to installation, since it's a dynamic material subject to changes in dimension as a result of changes in humidity in its surrounding environment.
"Lastly, I purchased and installed a commercial low grain dehumidifier in the basement area of the house to mitigate any moisture issues, but nothing has changed. The damage is done; the flooring is buckled and bowed."
DESIRED RESOLUTION: "The wood flooring should be removed now that it is acclimated, reinstalled and then refinished."
STATUS: Penalty Box