Chicago TV repair companies talk about their work

Chicago TV repair companies talk about their work

Do you repair all brands of TVs?

Paul Abernathy: "Everything. As long as I can get parts I try to do something."

Dan DeBartolo: "We repair the brands we sell. Sony, Panasonic, Toshiba and Samsung are a few examples."

Dimitri Kosvoe: "Yes. Zenith, Mitsubishi and Sony, among many others."

Is there any type of TV repair you won't tackle?

Abernathy: "Not really. I try to repair at the component level while most people are just replacing boards."

DeBartolo: "No. Really all repairs come down to if it's cost effective or not."

Kosvoe: "Yes. The new TVs: Plasmas, projection TVs, HD and LCDs."

How do you charge?

Abernathy: "It's by the job and can change drastically. If I have to go to the customer's house, it'll cost more."

DeBartolo: "It's a flat in-home service rate of $199 for most new televisions and $129 for picture tube televisions."

Kosvoe: "It really depends on the problem. There's a flat labor rate of $49 an hour plus the cost of parts."

How long do repairs generally take?

Abernathy: "At home, right away. If they bring it in it'll be a couple of days or up to a week."

DeBartolo: "Depends on the problem. A couple of hours."

Kosvoe: "Between two and five days."

What's the average cost to repair a TV?

Abernathy: "For old tubes it's around $120 and $300 for newer models."

DeBartolo: "The $199 plus parts. If I had to guess I'd say $250 to $300."

Kosvoe: "Again, it depends on the size. It's between $80 or $90."

Do you repair anything other than TVs?

Abernathy: "Yes, just about anything. I've worked on professional Sony camcorders to iPods. I also perform installations."

DeBartolo: "Yes, everything. DVD and CD players, stereos, cameras and vacuums."

Kosvoe: "Yes. Microwaves, DVD players, stereos and CD players."

Have you received many inquiries about the all-digital TV requirements scheduled for February 2009?

Abernathy: "Every day. I've gotten six calls about that today."

DeBartolo: "Not too many. Periodically people ask but it's not a continuous flow of calls."

Kosvoe: "No. I think the local cable provider or city provides the boxes for no charge."


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Mike Naud

Subject:

Always check the internet with your model TV and see if there are recalls on your product. The dirty little secret that most retailers and servicers dont tell you is that your product may have been involved in a class action lawsuit

Mike Naud

Subject:

Don't pay to have any television fixed until you shop for a new one. Prices on new products have dropped so significantly that most educated consumers will opt for a new product instead of spending money on outdated technology. Never have a plasma, projection or crt tv repaired . You are throwing your money away.

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