Chicago homeowner says glass company won’t fix shower door

Chicago homeowner says glass company won’t fix shower door

Member complaint

I hired Glass Dimensions of Melrose Park, Illinois, to install silicon on glass shower doors. The silicon broke in a week, so they came back and fixed it, but it tore again in a month.

I did not have a good experience. They said they have no warranty, but I asked them to fix it when it broke pretty quickly, at a cost of $200. It tore again in a week. I called them to redo it, and they told me they’d drop by next time their truck was in the area.

They never came by even after I called and emailed over and over again. That was four months ago. I would like them to come back and fix the problem.

Lin Dao, Chicago

Status

Penalty Box

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