Charlotte TV repairmen discuss their business

Charlotte TV repairmen discuss their business

Do you repair all brands of TVs?

Vakovsky: "All brands and models, yes. It could be Sony, Toshiba, Samsung, Phillips or LG."

Avram: "Yes, we fix everything - all models, all brands."

Dixon: "Yes, all brands. Some parts are harder to find. I repair all the rest of the sets."

What's the most common problem you encounter with TVs?

Vakovsky: "I would say the most common problem is with the internal power supply."

Avram: "Ninety percent of the problems are the power supply."

Dixon: "Plasma TVs have a module in the center. They last only two or three years."

How do you charge?

Vakovsky: "We charge a flat fee on repairs. Anything under 35 inches is $69, and anything over is $150."

Avram: "For TVs it's $40. It doesn't matter what brand. For plasma it's $50. For VCRs, it's $35."

Dixon: "It depends on the set, parts and labor."

How long have you been in business?

Vakovsky: "Don's TV was established in 1950, but the current management is from nine years ago."

Avram: "I have 35 years of experience."

Dixon: "I've been open since 1974 in Monroe. I've been working on TVs since 1954."

Will you make a house call? If so, do you charge extra?

Vakovsky: "We charge $99 for a house call."

Avram: "Yes, it's $100."

Dixon: "No, I don't. I haven't in about 15 years."

Are people more inclined to get their HDTVs and plasma TVs fixed or buy a new one?

Vakovsky: "If the repair will be less than 50 percent of the original value, I'd say eight out of 10 customers will fix them."

Avram: "When you pay $2,000 for a unit and it works only for a year, you don't throw it away. You get it fixed."

Dixon: "Well, they come here and want them fixed. I don't even repair them because it's expensive."

Do you believe your profession is a dying one?

Vakovsky: "It's up in the air. Because it's a new generation of TVs, we don't know how often they're going to break."

Avram: "No. Electronics are electronics. When television repair ends, we'll start doing another kind."

Dixon: "Good Lord, no. I just turned down four repairs this morning. People realize the older TVs are better, so they want them fixed."


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