Charlotte homeowner makes tree service blush
Member name Jami Gentner
Company Heartwood Tree Service LLC
Category Tree Service
Was work done? Yes
Hire again? Yes
Approximate cost $1,200
Description of work "I needed an assessment of my trees since I recently purchased a home. Two of the trees needed dead branches removed. I also needed tree bands put on for cankerworms, and I had a tree swing installed."
Member comments "Every employee - from the office staff to the individuals working on my trees - was extremely professional, communicative and courteous. The gentleman who did the original assessment didn't try to sell me on anything that I didn't need right now and he thoroughly explained the state of my trees. The company was able to remove the dead branches within a few weeks and install the tree swing (which our kids love). They cleaned up all the debris and worked quickly. They came back on a later date to band the trees. Instead of just working on the trees and leaving, the two gentlemen knocked on the door just to let me know they were there. They didn't want me to alarmed by seeing people in my yard. Heartwood services many homes in my neighborhood, and now I know why. They completely exceeded my expectations."
Charlotte officials say last spring was the worst cankerworm infestation the city has ever experienced. To combat the problem, the city is planning an aerial spray. Homeowners should still get their trees banded, because the spray won't completely rid trees of the little pests. Heartwood Tree Service Founder Patrick George was quite flattered when he read Gentner's report. "You've made me blush," George says in his online response. "Thank you for supporting us and taking care of the trees that make Charlotte the great place it is to live."