Carpenter unreachable after customer complaint

Carpenter unreachable after customer complaint

COMPLAINT: Jacques Chevron, Darien, Ill.

"I hired Russell Grande of I'll Fix It For You LLC of Woodridge [Ill.] to rebuild a wooden flower box outside my back window. I made the big mistake of paying him without examining the work closely enough.

"The workmanship was extremely poor. I called and asked him to fix it, which he promised to do the following week. He never showed up and never called back."

DESIRED RESOLUTION: "I request a $100 reimbursement."

STATUS: Penalty Box

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