Cable company accused of missing scheduled appointment
MC Painting & Deck Restoration Inc.
Did not respond to Steve Zisser's request for a $2,000 refund or repairs on the garage he says they did not properly paint.
Hasn't responded to Ellen Loch's request for a $900 refund for contracted work she says never begun.
Integrity Building Solutions
Never responded to Ron Ambrosia's refund request of $1,300 for carpentry and remodeling work he says was never completed.
Never responded to Joseph Machado's request for the hot tub panels he purchased with his original order.
Time Warner Cable
Refused to respond to Victor Dodds' request for an apology after their technician failed to show for their appointment.
Failed to respond to Richard Oder's request to have his front door reinstalled properly.
Also in the box...
Romanoff's Classic Tuxedo
COMPLAINT: Victor Dodds, Dublin, Ohio
"The technician from Time Warner Cable failed to show up for our appointment.
"I stayed home and lost a full day of wages, because the technician decided not to come by when my phone was busy, despite having confirmed our appointment twice.
"I asked for an apology and was met with silence. Then a representative from Time Warner asked if I would like to reschedule. Why should I waste another day due to their incompetence?
"Their personnel were rude and uncaring. How can Time Warner operate with such disdain for their customers?"
DESIRED RESOLUTION: "I would like an apology for being treated badly."
STATUS: Penalty Box