Buckled vinyl siding irks St. Louis homeowner

Buckled vinyl siding irks St. Louis homeowner

COMPLAINT: David McQueen, St. Louis

"I hired Custom Discount Exteriors to install siding on my garage. I was initially very happy with the work. However, I recently noticed that the back is buckling and cracking, and I believe this is a result of being improperly secured.

"Because they didn't put any seams in it for aesthetic reasons, the expansion and contraction of the wood caused the siding to become distorted. I spent seven weeks trying to get them to resolve the situation.

"They made several promises to me but have never called me back."

DESIRED RESOLUTION: "I would like them to replace the defective siding with new siding to match the style and color originally installed."

STATUS: Resolved

Editor's note: The member informed Angie's List that Custom Discount Exteriors repaired the siding.

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