Bowie interior designer rectifies missing furniture mishap, member says

Bowie interior designer rectifies missing furniture mishap, member says

Member complaint

I hired D & A Design Group of Bowie, Md. to decorate my home. I was impressed with their professionalism and promptness in the beginning. However, I later realized I made a dreadful mistake.

The project was broken down into two phases and both were paid for at the same time. For the first phase, I never received most of the ordered items, and they refunded the remaining funds.

For phase two, I ordered custom-made furniture, and after months of waiting and several excuses, the pieces haven’t been delivered. They ignore texts and calls, and the voicemail is constantly full.

I want an $8,500 refund and my furniture delivered.

Nona Johnson, Waldorf, Md.

Status

Resolved

Editor's note: The member received a full refund plus $300 interest and considers the matter resolved.

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