Boston locksmiths give expert insight on their business

Boston locksmiths give expert insight on their business

As a locksmith, what are some of the services you provide?

Moshe Werba: "We do house changes, installations and rekeying. We also do car warranties if someone loses a key."

Richard Weisse: "Unlocking cars, security and door lock closures, handicap access and master key systems."

"We do residential, commercial and auto locks."

What's the average fee for customers locked out of their house, their car or their safe?

Moshe Werba: "During the day, it's $50 for a house and car. After hours (after 5 p.m. weekdays, after 1 p.m. Saturdays and all day Sunday), it's usually between $75 and $100."

Richard Weisse: "Households and cars run $85 to $100 and a safe could run a couple hundred dollars and up, depending on what we're looking at."

"For a house, it's $35 plus the service fee. Auto charges depend on the year, make and model of the vehicle; when they're calling; and where they're located. A safe is about $65 for labor."

Before you start a job, do you require some type of identification?

Moshe Werba: "It depends on what it's for. To open a door, I do, but to do work in the house, I don't."

Richard Weisse: "Only on lockouts - just to make sure they live there or own the car."

"We're diligent about checking out who people say they are. If we have any doubts, we won't do the job."

What happens if the customer's ID is locked up and they can't get to it?

Moshe Werba: "It's tough. You have to play it by ear."

Richard Weisse: "We try to get some other proof or get a police officer to stand by while we open the door."

"The first thing they do when we open the house is show us an ID. If someone doesn't have a license, they can show us mail or a picture of themselves from the house."

Do you have any advice for people who lock themselves out of their cars or homes all the time?

Moshe Werba: "Hide a key or give a key to a neighbor."

Richard Weisse: "Hide a spare key. It will save you money."

"Get a spare key and keep it in your wallet."

Do you have any funny or memorable experiences from your job?

Moshe Werba: "One woman always locked herself out of her house. Finally, I had her give me a key because I felt guilty for charging her."

Richard Weisse: "I won't get into that."

"I had to get a few babies out of cars."

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