Boston homeowner says electrician cut power line by mistake

Boston homeowner says electrician cut power line by mistake

Quick fix

COMPLAINT: Nancy Simonds, Jamaica Plain, Mass.

"I needed four ceiling fans and an outlet installed. I hired Jim's Electrical Service. Jim Hoey [the owner] did a terrible job on the first fan. After paying him nearly $1,000 for what was obviously shoddy work, I asked him not to return and found a second electrician for the remaining fans.

"Jim used a power saw instead of a hand saw and created large, ragged holes in the plaster. He cut a power line by mistake and didn't tell me. He used the wrong size fan box, which he didn't attach to the joists and left the heavy fan hanging. I wouldn't have discovered these potentially dangerous 'quick fixes' if it hadn't been for the second electrician."

DESIRED RESOLUTION: "I want a $360 refund."

RESPONSE: Jim Hoey, owner, Jim's Electrical Service

"I told the customer I could only come during the day for a short time but could come back later to finish installing the fan. She said that would be OK. The fan was installed with a code accepted fan box and bracket.

"With regards to the cut power line, I don't know anything about that. I left, and everything was working. The customer even signed a form acknowledging she was satisfied. That was more than seven months ago, and I haven't heard from her since."

STATUS: Stalemate

Editor's note: Jim's Electrical Service offered the member a $100 refund, but she declined.


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Don Friedland

Subject: Licensed electricians in Ohio

Licensed electricians in Ohio are required to have insurance for damage they cause. A local Building Dept. inspector might also be helpfull to resolve this issue.

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