Boston customer wants warranty for house, garage roof
COMPLAINT: Steven Freundlich, Wayland, Mass.
On the written contract the company owner indicated I would receive certifications on all warranted work.
This will be especially important to share with prospective homebuyers if and when I sell my home.
DESIRED RESOLUTION: I want them to send me the paperwork ASAP.
STATUS: Penalty Box
New to the Boston Penalty Box
Didn't respond to Jonathan Fisher's request to refund money for a dryer repair that he says still isn't fixed.
Never responded to Steven Freundlich's request to provide warranty certifications for his roofing job that he says they promised they would provide.