Best Philadelphia Contractors of 2010
John Roccia's Family Roofing Co. | Philadelphia
"They don't make guys like this anymore," David Vilardo of Philadelphia says in his all-A review of John Roccia.
"He took the time to explain what he found," Vilardo says, adding Roccia told him he could easily repair the leak himself and even made a list for Vilardo of the materials he would need and where he could buy them. "He's like an old-fashioned contractor - very honest and real."
Roccia says he learned his work ethic from his father, who was also a roofer.
"Above all, be honest," says Roccia, who received 13 Page of Happiness nominations in 2010. "Treat people how you would want your mother to be treated. I'm always drilling that into my two nephews who work with me."
Kristin Connors of Philadelphia hired Roccia, who's registered as a home improvement contractor in Pennsylvania, to fix a leak and seal her skylights. "He was a pleasure," Connors says, adding Roccia worked with her to keep the costs down and offered a warranty on his work. "I'll definitely use him again."
Daly Termite & Pest Management | Ardmore, Pa.
When Mark Nevins of Philadelphia discovered termites, company owner Jim Daly not only returned the call immediately, but he also inspected the property that night.
"When you're talking about bugs or rodents entering your house, it feels a little bit like your house is being invaded," Nevins says. "When you're facing that, you look for someone who knows what they're talking about and acts quickly. When Jim shows up, you know this is something he's seen before and knows how to handle."
The four-time Super Service Award winner started Daly Termite & Pest Management in 2004 after working in the corporate world. Daly says he enjoys helping customers and he appreciates the pests he removes from their homes.
"Since I've been in the business, I'm more appreciative of the insect world and what they do contribute," he says. "Although termites are a terrible thing to have in a house, we'd have a forest full of dead trees without them. They all have a purpose here; my job is to make sure they're not intruding on our lives."
Daly, who has a Pennsylvania pest applicator's license, also offers integrated pest management, which relies more on trapping, baiting and monitoring pests.
Artistic Masonry Co. | Swarthmore, Pa.
Several Angie's List members say there's often a waiting list to use Artistic Masonry's services. "I had to wait several months, but it was worth it, especially if you are particular like I am," says Deirdre Mullen of Philadelphia, who hired the company to work on her historically preserved home.
Owner Carl Yockey "earned a unanimous thumbs up from me and my neighbors," she says.
The three-time Super Service Award winner returns as a Best Philadelphia Contractor for the third consecutive year. The company also garnered 12 Page of Happiness nominations last year.
"I just try to give people top quality for whatever their budget is," Yockey says. "People ask me, 'why don't you hire more people?' When you start hiring too many people and spreading too thin, the quality can go down, and I couldn't oversee things as well."
Yockey, who has home improvement contractor licenses in Pennsylvania and New Jersey, attributes his success to his attention to detail.
"I am very meticulous with my work - sometimes I make myself nuts thinking about little things that no one else would notice," he says. Members also mention Yockey's friendliness to children and pets.