Best Kansas City Contractors of 2011
Victory Cleaning Systems | Shawnee, Kan.
Overland Park member Lisa Baechtold knows a good service provider when she sees one, being a dog trainer herself. Victory cleaned and restored the carpeting, tile and hardwood throughout her house, which is no easy task with her nine dogs giving the floors a daily workout.
"Because of our dogs, the carpets need [to be] cleaned often," she says. "They did a fabulous job on all of our floors. [Owner Dan Brown] even did some pet training with us!"
Brown, who employs two other workers and recently added a second cleaning truck, started his carpet cleaning business eight years ago detailing cars. "In car cleaning, the focus has to be on minute details," he says. "We take that approach on every single job we do."
Kansas City, Mo., member Michael Cummings says Brown, who isn't required to be licensed, doesn't mind doing a little extra for his clients.
"He cleaned all of our tile and sealed it, but also replaced all of the caulking around the master shower," he says. "When I asked him how much [extra] that would cost, he insisted on charging the same price."
Kevin Turner Painting | Kansas City, Mo.
Member Martha Crane of Overland Park, Kan., endorses owner Kevin Turner and his crew by saying: "Don't hire him - I want him to myself!" Turner painted Crane's entire house, installed new shutters, washed and stained her deck, replaced rotted wood and redid shoddy caulking left by a previous contractor.
"I could tell you horror stories about other painters I've had in the past, so to have someone this good was way beyond my expectations," she says. "He's probably the best there is, and he's so accommodating. He wants you to be satisfied with his work."
Turner's been in the painting and carpentry business since 1981, including a brief stint in Canada. He and his five-man crew keep their workload to one job at a time.
Before his painters arrive at a client's house, Turner says he completes any necessary carpentry work. "I just try to take care of everything that's going to make me look better," he says. "If they need new address numbers or a new mailbox or their exterior lights painted, I do it. I was a scout leader, and I try to live by a decent code of ethics."
Turner isn't required to be licensed, but he's EPA lead-safe certified. He tries to reuse all materials possible, and offers suggestions to clients for other improvements throughout the job process.
"He recommended changing the light fixtures and repainting our front door; we hadn't thought of that," says member Cindy Gilmer of Kansas City, Mo. "We picked a color out of a book he provided, and he came back a week later and painted."
He also doesn't mind returning for touch-ups, even if his crew didn't cause the problem. "I had put a wreath on the door about a month or two after he painted, and the wreath holder scraped the paint," Crane says. "I called him about that, and he came back and repainted that area. The job doesn't stop when he leaves for the day."
InspectorNick.com | Lee's Summit, Mo.
Nick Welty says his clients often referred to him as "Inspector Nick" so it made sense for him to change his company's name from Applied Property Inspections to InspectorNick.com last summer.No matter the name, he's keeping Angie's List members happy, as his three consecutive Super Service Awards confirm.
"I try to do things people don't expect, and make sure the homebuyer understands every aspect of their home," says Welty, who's licensed in Kansas, but doesn't need to be licensed in Missouri. Welty also donated money to Habitat for Humanity last year.
Member Don Taylor of Lenexa, Kan., says Welty doesn't allow bad weather to stop him. "He climbed on the roof of our two-story house in a couple of inches of snow to inspect the roof and chimney," he says, in a Page of Happiness nomination.
Alexandra's Housecleaning | Overland Park, Kan.
Owner Alexandra Jara wiped clean member Carina Hatton's perceptions of house cleaners with her thoroughness and positive attitude. "She helped us to see that all cleaning services aren't bad," the Olathe resident says. "She's friendly and outgoing, really cares about her job and takes an interest in my kids."
Jara, who isn't required to be licensed, has cleaned homes for four years and employs two part-time workers. "When I explain my job, I let people know I'm doing the right thing," she says. "I'm cleaning corners, ceilings and fans, and not everybody does that."
Hatton says Jara follows up to make sure her clients are happy with her work. "She called to make sure my husband was satisfied, which was way more than I've gotten out of anybody else," Hatton says.
More Best Kansas City Contractors of 2011
Find these companies' full profiles at angieslist.com to read more about what makes their service superlative
Andy's Pipe Dream | Spring Hill, Kan.
Brewster Roofing | Peculiar, Mo.
Computer Medics of Johnson County | Overland Park, Kan.
Custom Cabinets & Furniture | Lee's Summit, Mo.
Cut Rate Hauling Co. | Overland Park, Kan.
Fish Flooring | Bonner Springs, Kan.
Jul's Window Blinds and Shutters | Overland Park, Kan.
Keating Mud Jacking & Concrete | Shawnee, Kan.
Longwire | Lee's Summit, Mo.
Partners N Painting | Greenwood, Mo.
Sisters Painting | Kansas City, Mo.
Stoyko's Tree Service | Holden, Mo.
The Organization People | Leavenworth, Kan.