Best Fort Worth Contractors of 2010
DFW Deck & Fence Restoration | Carrollton, Texas
DFW Deck & Fence Restoration owner Kenny Dugan credits his company's success among Angie's List members to his upbringing on the family farm. "My father taught me if you can't do it right the first time, don't do it," he says.
Dallas resident Cheryl Parker, who hired the one-man company to restain her fence, says Dugan's attention to detail and thoroughness earned her praise. "He knew exactly what he was doing and he did a phenomenal job," says Parker, one of 10 members who nominated the company for a Page of Happiness in 2010. "Every step of his process was the way you wish everyone else would do their jobs."
Dugan, whose work doesn't require a license, also attributes the high standards of Angie's List members as a driving force for his company. "I decided it wasn't going to be about making money hand over fist," he says. "I just wanted to get an A rating from every single job."
DFW also donates used fence boards to help build enclosures at local animal rescues.
Diamond Quality Services | Grapevine, Texas
Angie's List member Patricia Pollack of Euless [Texas] says Diamond Quality Services improved the air quality in her home - and her health - when the company removed "a couple of inches of growth" from her furnace's interior.
"I had allergy issues before, sneezing and a runny nose," Pollack says. "I haven't had any of those issues since. And our electric bills have already gone way down."
Diamond owner Scott Peterson, 41, emphasizes the energy efficiency and air quality benefits that result from good insulation and clean, sealed air ducts. "An air duct system contaminated with mold is not good for your health, especially for the children," he says. "Correcting problems that people do not know they have, it's what I do."
Peterson, who has a state A/C and refrigeration license, previously worked for Rotobrush, where he still holds an ownership stake and has three patents for his research and development of the Rotobrush aiR+ duct cleaning system.
In addition to donating money to churches and materials to an area high school, Diamond also provides free services to those in need. "Customers ask us how we receive such rave reviews," he says. "We are a Christian company. We try to show our faith through our actions. I sleep well at night knowing that."
Dallas Glass & Mirror | Dallas
A third-generation glass man with more than 15 years of professional experience, Dallas Glass & Mirror owner Stephen Platek says his father and grandfather started teaching him about the business when he was 7. "They taught me to just be honest with everyone, keep them informed and give them a fair price," he says.
Angie's List members say those simple principles have earned their business again and again. Anthony Francis of Dallas says he's hired the company three times, including a recent emergency call. "Our yard guy's mower threw two stones through our large window," Francis says. "I called Steve and he was here in 30 minutes."
Members also consistently praise Platek for the quality of his work. He attributes his success to being a small, owner-operated company with one employee. "I know it's going to get done right," says Platek, whose trade doesn't require a license. "Making people happy makes me feel better."
He also gives back to the community by supporting local high school programs.