Best Columbus Contractors of 2009
Efficient Moving | Worthington, Ohio
Amanda Metskas of Victorian Village made a special request of Troy Rote, owner of Efficient Moving, before he and his crew moved heavy furniture from an apartment into her new home.
"The house I was moving into had wood floors, and I wanted to put felt feet under the furniture as it was being moved in," Metskas says. "They were very accommodating of this, even going so far as to lift up my china cabinet."
Rote moved an antique upright piano and disassembled a complicated Swedish bunk bed for Scott Criss of Upper Arlington.
"When he lost a set of screws, he was relentless in his search until he found them," Criss says. "He wasn't satisfied until the job was done."
The two-time Super Service Award winner says moving is in his blood. "I love taking on new challenges every day," he says. "We treat our customers like they are family."
Rote, who carries a U.S. Department of Transportation motor carrier license, has assisted charities such as Flying Horse Farms with discounted moving costs.
He also recycles his clients' packing materials, and his trucks run on 50 percent biodiesel fuel, recycled from the cooking grease found at local bars.
Premier Design Landscaping LLC | Grove City, Ohio
"My landscaper is my new hero!" Kathleen Koechlin of Clintonville says of Todd McKeegan, owner of Premier Design Landscaping.
He rescued her backyard from dead grass by removing old trees, extending her patio and replanting foliage. "He's enthusiastic about his art," Koechlin says. "He even offered to come out and show me how to maintain the flowers he planted."
McKeegan, who isn't required to have a trade license in Ohio, started his landscaping business in 2007. He won a Super Service Award in 2008 and has six Pages of Happiness nominations.
"There's a design scheme to every landscaping project I complete," McKeegan says. "I try to fit it in with the design of the house and the surrounding neighborhood. And afterward, I always walk the job to make sure the client is happy."
McKeegan's post-job cleaning routine includes taking yard waste to a green landfill, so it breaks down naturally into compost or mulch.
PSeeSolutions | Gahanna, Ohio
When Lynne Vermillion's sister needed help with her computer, Vermillion referred her to PSeeSolutions.
The company has been named a Columbus Best Contractor two years in a row, is a two-time Angie's List Super Service Award winner and has been nominated for Pages of Happiness 15 times.
"PSee responded immediately and went above and beyond for her," the Gahanna resident says, "so a few months later when my computer went bonkers, I knew exactly who to call."
Company owner Avi Gabbay addressed her punch list of repair issues quickly. "He explained everything in terms I could understand," she says, and he was patient while working around her playful English Shepherd.
Jim Farrenkopf of Westerville says Gabbay, who isn't required to have a trade license in Ohio, loaned him a computer so he could keep up with e-mails while his system was repaired.
"He even returned my computer within the promised two days," Farrenkopf says.
"In this economy, it's important to be customer-focused," says Gabbay, who donates free services and flat-screen monitors to local churches and private schools.
— reporting by Leslie Benson