Best Cleveland Contractors of 2012
Golden Dog Plumbing | Stow, Ohio
After impeccable repair work on her toilet, shower and tub drain, Angie’s List member Janet Kenepp says she won’t call anyone but Golden Dog Plumbing owner Ken Von Glahn when she needs plumbing work in her Stow, Ohio home. “As a single woman, finding a good plumber is important,” she says. “Now I have one to depend upon!” Kenepp adds that Von Glahn even went to the store for parts. “He’s trustworthy and showed up on time,” she says. “I have his number on speed dial.”
Besides doing good work, members say Golden Dog — a Best Contractor for the second year in a row — earns customers’ trust, promptly returns phone calls and offers reasonable prices. The Super Service Award winner started his company six years ago after 20 years in the industry, naming it in honor of his golden retriever, Maggie. He says owning his own company allows him to keep regular business hours. He holds an Ohio master plumbing license and focuses on smaller jobs, such as leaks or broken garbage disposals. “I don’t overload my schedule so I can give people more attention,” says Von Glahn, who services Summit and Portage counties.
Jeff Child of Kent, Ohio, says he paid Von Glahn $364 for plumbing repairs on his bathtub, including cutting out an old leaking trap, after reading positive reviews on Angie’s List. “This guy’s a great one-man show,” Child says, adding that Von Glahn repaired plumbing that previous owners had installed improperly. “He had a wealth of experience and knowledge, and I could trust him in my home.”
All Ohio Radon Services | Akron, Ohio
Business partners Wayne Porter and Andy Ellebruch started All Ohio Radon in 2005 after working for other radon mitigation companies for six years. They started All Ohio because they found a need for contractors who’d give homeowners more options for aesthetically pleasing system installations, Porter says. “We listen to customers’ desires for their home,” he says. Mitigation systems vary based on home layouts, with pipes running inside or outside, Porter says, adding that All Ohio determines the best options after inspecting the home.
Member Jim Butler says he found the company on Angie’s List, and the radon mitigation system they installed in his Wooster, Ohio, home reduced radon levels from 12 to below the acceptable 4.0 level. Porter and Ellebruch, who both hold radon mitigation licenses issued by the Ohio Department of Health, returned to tweak the system when the initial install didn’t get the levels low enough, he adds. “These guys are honest as the day is long,” says Butler, who nominated the company for a Page of Happiness. “Wayne even took solvent and cleaned off the words on the pipes.”
High radon levels, which the EPA says may cause lung cancer, occur naturally in Northeast Ohio homes due to the state’s geology and large inventory of homes with finished basements. “We don’t want people to panic about this,” Porter says, pointing out that every building in the world has some measurable amount of radon. “It’s something people can check off for home safety.”
The company, which services clients in the Akron, Canton, Cleveland and Youngstown areas, most often gets calls from homeowners who’ve placed their homes on the market and inspections show high levels of radon, Porter says. After installing a mitigation system, All Ohio leaves a kit for the homeowner to test radon levels for several days. Member Christina Fournier of Mentor says she hired the company after her neighbors learned they had high radon levels during an inspection, and Porter hid the system’s PVC pipes in Fournier’s closets for aesthetics. “There wasn’t a speck of sawdust in my closet when they got done,” she says.
Climate-Tech | North Ridgeville, Ohio
John Dubecky, who runs the family business started by his father in 1972, says Climate-Tech focuses its services on installing high-end, energy-efficient heating and air-conditioning units, as well as encouraging customers to stay on top of system maintenance. “Your heating and cooling system accounts for 40 percent of energy use,” says Dubecky, who’s properly licensed to do HVAC work. “The customer understanding that makes them a better customer.”
North Olmsted, Ohio, member Chuck Repede called Climate-Tech, a 13-time Super Service Award winner, when his furnace stopped working. “There were issues with the furnace and how it was vented out of the house,” Repede says, noting Dubecky took pictures of the jerry-rigged system a previous owner installed. “They explained everything that was wrong, and we talked about what it would take to repair it.”
Climate-Tech also donates money to Seeds of Literacy and the Foundation Fighting Blindness.
Radiant Windows | Parma, Ohio
Member Dave Anatra says he hired Radiant Windows to replace half the windows in his Massillon, Ohio, home. When the order came in with the wrong trim, owner Mike Shadoan, a nine-time Super Service Award winner, paid to replace the rest. “His name and business reputation was on the line,” Anatra says. “He handled our job as if it was his own home.”
Shadoan, whose work requires no license, started Radiant Windows in 2001 after working as a window engineer, and says he uses his background to explain the impact of window energy efficiency to his clients. “I educate the homeowner,” Shadoan says. “I like to teach what’s a good window and what’s a bad window.” Radiant Windows was named one of the top 550 replacement contractors in 2009 by Remodeling magazine.
More Northeast Ohio Best Contractors of 2012
Find these companies' full profiles at AngiesList.com to read more about what makes their service superlative.
Cleaning Service | Eastlake, Ohio
Blue Star Electric | Lakewood, Ohio
Clasen Painting & Decorating | Brooklyn, Ohio
Joe’s Lock & Key | Cleveland
Johnny’s Bee Clean | Olmsted Falls, Ohio
King Home Inspection | Lorain, Ohio