Best Cincinnati Contractors of 2010
The Home Painter | Cincinnati
Duke McGonegle, owner of The Home Painter, left a lasting impression on Mary Kessler, who hired him to paint the interior of her Milford townhouse. "He went out of his way to assist me," Kessler says, adding once the paint dried, McGonegle helped her hang pictures and a towel rack.
"Those extras added to a job well done." McGonegle, who isn't required to be licensed in Ohio or Kentucky, has been painting for more than 30 years and enjoys being a one-man operation. "It simplifies life and allows me total quality control," says the four-time Angie's List Super Service Award winner.
"Clients have told me they like knowing when they hire me, they know who they invited into their home." Alice Swadner of Milford hired McGonegle to paint two rooms and her kitchen cabinets. "Duke does a beautiful job," Swadner says.
McGonegle credits his success to his desire to do everything well. "When I complete a job, I know my clients will be as proud of my work as I am," he says, adding he uses low or no-VOC paint and donates his leftover supplies to Habitat for Humanity. "I always follow through on my promise to enhance the beauty of their homes."
Blue Chip I.T. | Cincinnati
When Marie Heep's computer crashed during a power outage, the Mason resident called Bill Clark, owner of Blue Chip I.T. "He helped me make the fixes over the phone," Heep says, adding Clark didn't charge her and even helped her pick out a laptop over the phone. "I had no hesitation hiring him for maintenance for all my computers."
Clark, who received 21 Page of Happiness nominations in 2010 and isn't required to be trade licensed in Ohio or Kentucky, says he strives to exceed expectations.
"I treat my customers like people - not like money," Clark says. He also recycles old computers or donates them to nonprofit organizations. "I just hope they're satisfied with the service and give me a call when they need me again."
Sue Richey of Cincinnati says she hired Blue Chip in July to transfer information from her old computer to her new laptop.
"Bill even took the time to show me some of the fun things about my new computer," Richey says, adding he also made sure she knew how to use the new operating system on the laptop. "I knew what the service charge was upfront and got everything I wanted and more."
Steve Jones Plumbing LLC | Mason, Ohio
After Vivian Church of Middletown hired Steve Jones Plumbing to replace her bathroom fixtures, she says owner Steve Jones stopped by after his crew left to make sure all was well.
"I was so thrilled that I greeted him at the door with a hug," she says. "I think I startled him, but he seemed glad to have made another customer happy."
Jones, who has an Ohio plumbing license, volunteers his services to needy neighbors and installs high-efficiency toilets that use 20 percent less water than standard toilets.
He says he tries to achieve excellence with each job. "I want long-term relationships with my customers," he says. "I hope I leave them so overjoyed that I'm the only plumber they think of when the need arises." The company received 11 Page of Happiness nominations in 2010.
Judy Champion of Liberty Township nominated Jones after she hired him to unclog her kitchen sink. "He was absolutely determined to solve the problem," Champion says, adding she hasn't had any problems with that sink since. "As far as I'm concerned, they have a customer for life."