Best Atlanta Contractors of 2012
Michael’s Personal Concierge Services | Smyrna, Ga.
Angie's List member Rebekah Jones, who lives near Grant Park, says owner Michael Ostrander visits her house three times a day to walk, water, play with and feed her dogs and cats. “He is as much a part of our family as our beloved pets, who he takes such phenomenal care of,” Jones says of the two-time Best Contractor who even leaves flowers, wine or chocolates for clients.
Unhappy with his previous employer’s customer standards, Ostrander says he strives to take his company to a higher level. “I always try to go above and beyond and love their pets like they are my own,” says the threetime Super Service Award winner. He also wants to limit his clientele to a manageable number so he can take care of them properly.
Members say Ostrander, who also runs errands and helps coordinate fundraisers for clients, is phenomenal with animals and children, leaves their homes better than he found them and always goes the extra mile. Ostrander, whose work doesn’t require a license, donates 5 percent of his earnings to Alzheimer’s disease research in honor of his mother, who died from the disorder in July. He also says he uses recycled bags for cleanups when walking members’ pets.
Lonadier’s Mobile Detailing | Roswell, Ga.
Powder Springs, Ga., Angie's List member Margaret Neal says owner David Lonadier worked tirelessly for nearly eight hours to ensure the truck detailing she purchased for her husband’s birthday really shined. Neal says she tried the same idea last year, but the other detailer’s work was a nightmare. “David’s price was similar, his process easier and the quality was much better,” she says of the work that included sap and dog hair removal, as well as two coats of acrylic finish.
Neal says that the two-time Best Contractor’s willingness to do the work in her employer’s parking lot and his unique method of detailing made it the best gift she’s ever given her husband.
Lonadier says serving eight years in the Navy taught him hard work and dedication. But his voyage to success wasn’t always easy; in fact, it almost ended as soon as it began. Weeks after investing $6,000 in his auto detailing company, Lonadier says a severe drought made water use taboo. Instead of giving up, he created a system that only uses three gallons of water, compared to the 10 gallons that many detailers typically use. He also experimented with cleaning solutions until he came up with a plant-based cleaner that provides a superior clean with minimal impact to the environment.
He credits his educational background in business and electronics with helping him create the innovative, patent-pending tool that he uses every day. Neal and other members say they’re surprised by the efficiency of the process and the results it yields. “There is not one weakness to my process,” Lonadier says. “By using less water, less energy and environmentally friendly products, my carbon footprint is minimal.”
Union City, Ga., Angie's List member Thomasine Macon, one of 13 members to nominate Lonadier’s for a Page of Happiness in the last year, hired the company to restore her deceased father’s beloved 2000 Mecury Sable after it sat under a tree for more than a year. “When he was finished, the neighbors thought I got a new car,” she says. “I wish my father was alive to see it.”
Lonadier, whose work doesn’t require a license, also donates his detailing services to military families in need.
Aqua Force Power Washing | Alpharetta, Ga.
Owner Henry Puerta says his favorite part of the job is seeing customers’ faces when he’s finished power washing their homes. “I like hearing ‘wow!’ ” Puerta says. “It’s more important to me than money.”
Lilburn member Ken Lewis, one of 10 members who nominated the company for a Page of Happiness in the last year, says Aqua Force’s gentle cleaning removed mold and dirt from his house without damaging the yard. “My house and driveway looked brand-new once Aqua Force was finished. It worked like a charm,” Lewis says.
Puerta, whose work requires no license, started the company in 2005 using custom-built tools to provide a unique, low-pressure way of cleaning rooftops, as well as environmentally friendly cleaners. “We have the right machine and the right combination of detergent to make a house shine again,” says Puerta, who employs a three-man crew.
Wendy’s Detailed Cleaning Service & More | Oxford, Ga.
Owner Wendy Nash says her perfectionist tendencies serve her well in operating her own house cleaning business. “I don’t just clean. I take a room apart and clean every intricacy,” says Nash, whose work doesn’t require a license. “It’s not always fast, but it’s always pristine.”
Warner Robins, Ga., Angie's List member Jerry Gann, one of 10 members to nominate the company for a Page of Happiness in the last year, says when Nash’s efforts failed to get parts of his wall and baseboards clean, she painted them without charging more. “Her work did not meet my standards; it rose above that to meet her own lofty standards,” he says of the eight-hour deep cleaning.
Members say Nash is friendly to kids and pets. She also donates money to a local battered women’s group, and uses green cleaning products.
More Atlanta Best Contractors of 2012
Find these companies' full profiles at AngiesList.com to read more about what makes their service superlative.
AmericanHome Inspection Professional | Marietta, Ga.
Dries in Minutes (carpet cleaning) | Kennesaw, Ga.
Electronic Architects | Atlanta
Flash Electric, a division of Ask-kay Electrical Contractors | Smyrna, Ga.
Home Probe (home inspection) | Decatur, Ga.
Junk King | Cumming, Ga.
Nelms Marvin (handymen) | Decatur, Ga.
PAVOtile & Remodeling | Lawrenceville, Ga.
Southern Specialty Contractor | Stockbridge, Ga.
Twins Plumbing and Septic | Dallas, Ga.