Best Atlanta Contractors of 2009

Best Atlanta Contractors of 2009

E-Man Services LLC | Alpharetta, Ga.

Jamie Miller of Suwanee says she and her husband called Eric Regan of E-Man Services to help them set up a home office.

“We needed somebody to walk us through the process,” Miller says. “He’s not afraid to tell you what you can do on your own.”

Lori Kuczmanski of Canton says that when her external hard drive crashed, Regan was able to rescue her photos — almost a decade of childhood snapshots of her two sons.

“He saved my photos, memories and a lot of cash,” Kuczmanski says, adding that one company offered to do the job for three times the $200 E-Man charged.

Delivering excellence every day has become a habit for Regan, a three-time winner of the Angie’s List Super Service Award.

“I use a lot of analogies,” says Regan, who isn’t required to be licensed. “We try to keep it simple.”

His community volunteer work includes the North Metro Miracle League, which provides adapted sports programs for disabled children and adults, and St. Thomas Aquinas Catholic Church, where he leads a class for engaged couples.

Accuspect Home Inspections | Cumming, Ga.

Michael Cheng of Johns Creek says what impresses him most about Gary Edge, owner of Accuspect Home Inspections and a two-time Super Service Award winner, is his attitude.

“He didn’t just show up and do the inspection,” Cheng says. “He was very patient with me. He went through the report and pointed out all the things he thought I needed to know.”

Irma Nava of Atlanta says she likes Edge’s attention to detail. She’s used him twice, choosing not to buy one house based on his findings and buying another instead. “He takes his time,” she says. “Everything is thorough.”

Edge’s wife, Megaera Flemington, runs the office and says they pride themselves on thoroughness.

“He does every inspection as if he was purchasing that home for our family,” she says of her husband, who isn’t required to be licensed.

“We don’t do an inspection in an hour or two. Depending on the size of the home, it can be anywhere from three hours to seven or eight hours.”

Crippen Woodworks | Stone Mountain, Ga.

From custom cabinets in her kitchen to a majestic pergola connecting her home to an outdoor fireplace, Jessica Lane of Stone Mountain repeatedly hires Charlie Crippen because of his quality craftsmanship and character.

“He’s just got a great eye for carpentry,” she says. “I’ll give him an idea of what I want and he comes back with exactly what I want, plus more.”

Kevin Watkins of East Point wanted to install a dishwasher, which created an awkward 10 or 12 inches of space in his kitchen that Crippen filled with a custom spice rack and other cabinetry.

Watkins says Crippen treated the project like his own. “I was asking him about the quality of something and he said, ‘I wouldn’t put it in my kitchen. I wouldn’t put it in yours.’”

Crippen, who isn’t required to be licensed, says his commitment to customer service dates back to his first job as a 16-year-old at Chick-fil-A.

“I hate bad customer service,” he says. “I don’t offer anything less than what I think is the best.”

In his spare time, Crippen serves as a co-pastor at Sozo New Covenant Fellowship in Tucker. “I’m answering to someone that I rank higher than my customers,” he says.

— reporting by Matthew Brady


More Like This

Computer repair puts customers first

With a passion for helping others, this computer repairman left a 20-year career in information technology to start his own company and quickly proved himself worthy of praise.

Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!