Bensenville lawn service allegedly delivers subpar soil
COMPLAINT: Femi Oyesanya, Bellwood, Ill.
"I hired Earth Inc. to deliver 10 cubic yards of pulverized soil for gardens. When I went to look at the soil, I noticed there were a lot of rocks. The soil was in such bad shape that I couldn't use it.
"I called them and they said there was nothing they could do. I e-mailed the owner pictures of the soil, and he told me to call him back. I've been calling for the last two weeks, and they tell me that he's not in.
"Now I'm out the money for the soil, and my grass is ruined, since the soil has sat in my yard for so long. They have lost all credibility with me."
DESIRED RESOLUTION: "I want Earth Inc. to come out and pick up the soil and to refund the cost of the soil."
STATUS: Penalty Box
New to the Chicago Penalty Box
ADT Security Services Inc.
Never responded to Terry Nelson's request to close his account after charging fees he believes were unjustified.
Skokie Maid & Cleaning Service
Failed to respond to Lindsay Sweet's reimbursement request for $200 for a ruined load of laundry and scraped baseboard mouldings that she says were caused by a disobedient maid.
Advanced Moving & Storage
Failed to respond to Rebecca MacKay's reimbursement request for damages she says the movers inflicted on her old and new residences, as well as to some furniture.
Fletcher Jones Automotive Enterprises
Failed to respond to Kathlyn Johnson's request for a refund for repairs she believes might have been unnecessary, as well as for the cost of a rental car and towing her car to a new service provider.
Carpet Mill Outlet
[Morton Grove] Failed to respond to Claire McCormack's request to correct errors made on the installation of carpet on stairs, or else refund $400.
All Appliance Repair Co.
Never responded to Kalajine Anigbogu's request to fix a noise problem with her refrigerator that she says started after the company handled another problem with the unit.