Beaverton homeowner wins refund in chimney damper dispute
Portland Penalty Box
America's Tire [870 NW Eastman Pkwy, Gresham]
Failed to respond to Merrick Reburn's request for a refund or a future discount on the tire warranty he says the company refused to uphold.
Sears [18000 SE 82nd Ave., Portland]
COMPLAINT: Frank Delgado, Beaverton, Ore.
"Troy Davis, owner of Mr. Chimney LLC in Cornelius, told me my chimney's damper was broken and would cost $2,500 to replace, but that he could install a cap damper for $550. Given the alternative, I told him I would take it.
"When I researched the unit, I found a cheaper model for $167. So, I asked his assistant to hold off on the order before it could be placed. Since then, I have canceled the order and asked for a refund three times. I have yet to receive any confirmation."
DESIRED RESOLUTION: "I would like a $90 refund from my deposit."
Editor's note: The member told Angie's List that Mr. Chimney has sent him a refund check and considers the matter resolved.