Bathtub refinishing turns into a 'sticky' situation

Bathtub refinishing turns into a 'sticky' situation

COMPLAINT: Debra Constantine, Middleburg Heights, Ohio

"A R Bathtub Refinishing in Cleveland refinished my bathtub. Several days later, the bathtub was [still] sticky. They came out to redo it, but they didn't strip the tub properly, they left sharp and jagged pieces on the inside, and there was glaze running down the outside of the tub. The floor was also sticky from the overspray. They were supposed to come back to repair the tub, but they never showed up."

DESIRED RESOLUTION: "I want to be reimbursed $199."

STATUS: Penalty Box

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