Baltimore flooring company goes above and beyond for homeowner
Malinda Midzenski is already planning her next project with McNew Hardwood Flooring. "Matt [McNew, the owner] installed prefinished hardwood flooring in my den and dining room," Midzenski says. "He and his crew were polite and respectful while they worked hard. It took longer than expected because my subfloor was a bit uneven, but the floors look great! I can't wait for him to come back and do my upstairs bedroom."
KC Automotive thought they were just replacing a wheel bearing, but ended up changing Chris Burke's attitude about auto mechanics. "They were wonderful," Burke says. "Chris [Lawrence, the owner] and his mechanics made sure they understood the issue with my car before beginning any work. They also found another issue with my car to watch. It wasn't presented as a sales pitch, but rather something I should keep an eye on in the future. This was one of the very few fabulous, nonstressful experiences I've had with a mechanic!"
Amy Davis had dirty carpets and hard-to-clean stairs until she hired Shamrock Carpet & Upholstery Cleaning. "Tim, [McKnight] the owner, was very pleasant and gave me a good description of the process he uses. He got out old stains and even tacked down loose carpet on the stairs. He put blocks under the heavy furniture and left me booties to wear while the carpet was still damp."
Azaleas to Zinnias helped Anna Schowengerdt get her yard back in shape after she had her sewer line repaired. "Richard [Wike, the owner] was prompt, courteous and offered free, sound advice when I showed him my sketch and plant selections. His assistants did a fine job improving the soil, built a nice stone wall and left the area spotless. My yard is now the envy of the block!"