Austin tree service leaves job undone

Austin tree service leaves job undone

Trust your gut

COMPLAINT: Joan Hendrix, Austin, Texas

"I hired Tim's Tree Service for tree trimming and ball moss removal. Tim Pruett, the owner, had me write the check under his wife's name. I should have trusted my gut right then and there.

"He did half the work and took off. I called him several times, but he finally stopped answering my calls. He stole my money as far as I am concerned."

DESIRED RESOLUTION: "I'd like a refund of $250."

STATUS: Penalty Box

Penalty Box

Rex Simmons
Never responded to Cathy Ganey's refund request for a fence cleaning job she says was unsatisfactory. Second month in the box.

Lighthouse Remodeling
Failed to respond to Tiffany McGee's request for a refund and proof of payment for work she says they never completed. First month in the box.

Tim's Tree Service
Never responded to Joan Hendrix's refund request for work she says they failed to perform. First month in the box.

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