Austin homeowner unhappy with handyman service

Austin homeowner unhappy with handyman service


Semi-glossed over

COMPLAINT:

Brendan Farrell, Austin

"Do-it-all Service repainted my ceilings, taped and floated the seams, and textured the ceiling in my game room. It was originally quoted as a four- or five-day job but lasted two weeks, and the house was a wreck after day two. They ruined my vacuum, didn't cover things as promised, got paint on the carpet and didn't cover up the nail holes. After they left, paint began cracking because they painted over wet mud. It took me a week to clean. I called them to fix the vacuum and to work something out with the carpets, but they still won't respond."

DESIRED RESOLUTION:

"I hope we can come to some reasonable monetary agreement for my vacuum, cracked paint and carpets."

STATUS:

PENALTY BOX


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