Atlanta septic service does more damage than good
Perfection Roofing Co.
Never responded to Beat Schindler's request for $213 to repair a tire that was damaged by a nail he says they neglected to clean up. Third month in the box.
Hasn't refunded Al Rosenthal's $2,000 deposit for work he says they never performed. Third month in the box.
Dad's Septic and Well Service LLC
Didn't respond to Doris Godwin's request for a refund for work she says they overcharged and damaged property. First month in the box.
COMPLAINT: Doris Godwin, Alpharetta, Ga.
"I hired Dad's Septic and Well Service LLC to pump my septic tank. Although the septic tank was pumped, I was charged twice the originally agreed upon price of $285. They charged an additional $285 for something that should have been free and included in the original quote.
"I wasn't on-site and had to conduct business on the phone. I felt bullied, disrespected and ignored when I asked questions about the work. They broke the lid of the septic tank and told me it would be $500 to repair. Another plumber is replacing it for $93.
"They didn't return the condition of the site to its original condition and I have to pay for additional work to be done to correct the problems they created - with another company, of course. I repeatedly called their office and asked to speak to the owner but got no response. I can't even get a copy of the invoice detailing the charges."
DESIRED RESOLUTION: "I'd like a credit for the $285 additional charge and reimbursement for the broken septic tank lid."
STATUS: Penalty Box