Atlanta septic service does more damage than good

Atlanta septic service does more damage than good

Something stinks

COMPLAINT: Doris Godwin, Alpharetta, Ga.

"I hired Dad's Septic and Well Service LLC to pump my septic tank. Although the septic tank was pumped, I was charged twice the originally agreed upon price of $285. They charged an additional $285 for something that should have been free and included in the original quote.

"I wasn't on-site and had to conduct business on the phone. I felt bullied, disrespected and ignored when I asked questions about the work. They broke the lid of the septic tank and told me it would be $500 to repair. Another plumber is replacing it for $93.

"They didn't return the condition of the site to its original condition and I have to pay for additional work to be done to correct the problems they created - with another company, of course. I repeatedly called their office and asked to speak to the owner but got no response. I can't even get a copy of the invoice detailing the charges."

DESIRED RESOLUTION: "I'd like a credit for the $285 additional charge and reimbursement for the broken septic tank lid."

STATUS: Penalty Box

More Like This

Plumber disputes Atlanta-area septic complaint

A homeowner says the plumbing contractor broke part of the septic tank system. Plumber offers a partial repair refund but is rebuffed.

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!