Atlanta roofing company allegedly unresponsive, issues refund

Atlanta roofing company allegedly unresponsive, issues refund

COMPLAINT: BJ Purcell, Norcross, Ga.

"I hired Just Repair Roofing to handle several leaks for my condo community. They've been paid for all repairs, which included a 120-day warranty. One townhouse chimney continues to leak.

"I called Just Repair within five days of the repair to let them know the roof still leaked. We set two different appointments to repair the leak, but they didn't show.

"The company isn't returning phone messages. Because of all the rain we've had since they were here, I had to hire someone else to repair the job."

DESIRED RESOLUTION: "I would like a full refund."

STATUS: Resolved

Editor's note: Purcell informed Angie's List he received the requested refund.

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