Appliance repairman hunts down refrigerator part
Vienna Appliance | Vienna, Va.
Vienna Appliance went the extra mile to replace a faulty evaporator fan motor on John Haskell's refrigerator.
"The repair person, Al [Parvizi, the lead technician], was on time and a pleasure to deal with," Haskell says. "Although they would have had to order the part ordinarily, leaving me with a non-functioning refrigerator over the weekend, Al recalled that there was a fan motor on another repair person's truck. He tracked him down to find it."