American Pride Roofing has unsatisfied customer in Austin

American Pride Roofing has unsatisfied customer in Austin

Hot tub hot water

COMPLAINT: Bruce Ruckel, Manchaca
"I hired American Pride Roofing Inc. to replace rotten decking, install a new drip edge, shingles and metal, and paint all to match. The crew left paper, trash and nails around the house, and swept the roof dust and shingle tar onto my hot tub cover. They promised to return and look at the damage to the hot tub cover. They didn't show up five separate times and won't answer my phone calls. They also placed my name on their satisfied customers list [without my knowledge]."

DESIRED RESOLUTION: "I want a $600 refund to hire another contractor and to replace my hot tub cover."

STATUS: Penalty box


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