5 questions to ask a Chicago carpet cleaner

5 questions to ask a Chicago carpet cleaner

If you’ve made your home in the Windy City, the effects of the elements—from dry summer dust to soiled winter slush — will likely wreak havoc on your carpet.

A thorough carpet cleaning often requires the help of a professional cleaning service. Tough stains are trampled deep into a carpet’s fibers making them impossible to remove without the right tools, and over-the-counter stain removal products can actually make a stain worse if used incorrectly.

“Maintaining a home’s carpeting with regularly scheduled cleanings and spot removal extends the life of the carpeting thereby protecting your investment,” says Sharon Renn, owner of A Day & Night Carpet & Upholstery Cleaning in Westmont, Ill.

There are currently more than 160 highly rated carpet cleaning companies in the Chicago area on Angie’s List. If you are thinking about hiring a company to clean your home, it’s recommended that you interview prospective companies to make sure they are up to the task.

Here’s a list of questions that can aid in your search:

  1. How long have you been in business? Presumably, the more experience the company has, the better the outcome will be.
  2. Does the company offer a free estimate or inspection? Most companies will come out to your home and give a free estimate. Some even prefer to clean before giving an estimate to ensure the customer is happy with the work.
  3. Have you performed background checks on your technicians? After all, you are the one opening up your home to a stranger. Ask about the screening process of employees.
  4. Do you clean high-rise apartments and condos? Some carpet cleaning companies specifically exclude service to high-rise buildings, which poses a problem for many residents in Downtown Chicago.
  5. Does the company offer a written guarantee? Beware of companies that include a large number of restrictions and conditions. A reputable company should be able to give you a written guarantee.

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