3 questions to ask your air duct cleaning company

3 questions to ask your air duct cleaning company

During the colder months of the year, it’s important to remember the importance of inspecting your furnace and air duct system. 

Having a clean air duct system can help your furnace heat your home more efficiently by moving the air throughout the home more effectively; and therefore, may reduce your energy costs. Regular cleaning of your ducts can also remove dirt, dander and allergens that can accumulate in your duct system as air circulates. 

The National Air Duct Cleaner’s Association (NADCA) suggests you might be a candidate for air duct cleaning if you have pets, recent construction/remodeling in your home, smoking in the home, a family member that suffers from indoor allergies, dust blowing out of your vents, or if you have never had your air ducts cleaned.

Scheduling and receiving your furnace and air duct system cleaning shouldn’t be a hassle. Here are three questions you should ask and answers you should look for:

1. “How does your company perform the air duct and furnace cleaning service?”

The business should follow the guidelines of the National Air Duct Cleaners Association (NADCA) for effective air duct cleaning. This includes cleaning both supply and return air ducts, cleaning and replacing all registers and grills, and sealing the access panel according to NADCA Standards. 

Specialized tools would allow the business to safely and effectively clean all types of duct work. Portable vacuum collection devices, while smaller and able to be brought into the home, are generally less powerful than truck mounted equipment. 

2. “Tell me about your company and the technicians that will be doing the service.” 

Are they background checked? Insured and bonded? Professionally trained and experienced? Has the company been around for a significant time and does it hold a strong reputation as a quality company who stands behind their work? Is their air duct cleaning process consistent with NADCA recommendations?

3. “Describe the price range for my scheduled service.”

Pricing should be in a comparable range with other reputable service providers in the area. Angie’s List tells me that last year their members paid an average of $368.95, which doesn’t factor in discounts. Our company charges an average of $340.70. If a company quotes you a special amazingly low price, be very cautious. Pay for quality reputable service providers that you know and trust.

Don’t be fooled by the super low priced bait-and-switch companies. A trusted reputable company will only offer you services and products that can increase the efficiency of your air duct system and improve the indoor air quality for your home.

Do your research and use a quality company that specializes in safe and effective air duct cleaning and treat your family to cleaner indoor air to breathe.

About this Angie’s List Expert: Michelle Ayres is co-owner of Sears Home Services Carpet & Air Duct Cleaning, providing air duct cleaning services in Indianapolis. Since 2007, Sears Home Services has specialized in carpet and upholstery cleaning, air duct cleaning, dryer vent cleaning and indoor air quality products. You can follow this #ALExperts contributor on Twitter @SearsCarpetIndy.

As of January 20, 2014, this service provider was highly rated on Angie's List. Ratings are subject to change based on consumer feedback, so check Angie's List for the most up-to-date reviews. The views expressed by this author do not necessarily reflect those of Angie's List

Leave a Comment - 3


Joanna Cowel

Subject: aur duct ckeaning

hi! We live in a home that has flex hose instead of the usual aluminum duct work. How and do you clean flex hose air ducts?

Christian Dusold

Subject: flex duct

we Ida a specialized tool the does not damage the flex duct like our brushes and whips would. It is an effective way of cleaning flex duct

Rosemary Kirk

Subject: Saw your site too late

Hi, just had air ducts cleaned yesterday at 2:30 - ? PM. Had to work today, so am housecleaning from all the dust chunks and dirt that settled from the cleaning process. It is all over my first floor, my second floor, but is worse in my basement where the portable unit was brought in. My family is here to celebrate Mother's Day with me by fixing dinner, and I could cry because my house was so dusty and dirty that I had to clean the kitchen after I got home from work, before they got here. I am cleaning other parts of the house now while they are cooking, and I suspect I will be still cleaning tonight after they leave, and also after I get home from work tomorrow. I am subscribing to Angie's List because I don't need anymore surprises like this. I hope the folks you recommend will be straight with me about what I should expect when they come do work for me. I am fixing up my house and will need reputable people performing the work. Thank you for your service.

View Comments - 3 Hide Comments

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!