2013 Best and Worst Contractors

2013 Best and Worst Contractors

Welcome to our list of 2013 Best and Worst Contractors, a compilation of companies with either awesome or awful track records for local service. Find a market below to learn why members think they're so special or not-so-special.

 

About the 2013 Best & Worst Contractors List

Our Best Contractors come from a variety of home improvement and other service categories and must qualify for the prestigious 2013 Angie's List Super Service Award, which stipulates they have a recent and total grade of A, a minimum number of work-completed reviews in the reporting period, among other requirements.

The Best also must have a flawless recent record, which means they received nothing but overall A grades for each review, and a minimum of four Page of Happiness nominations in our reporting period. These extra requirements place them among the top 1 percent of contractors eligible for the SSA nationwide.

To determine the Worst Contractors, we evaluated member reviews and Penalty Box cases in all home improvement and other service categories, as well as scoured local court records. We interviewed alleged victims, attorneys general, district attorneys and trade licensing boards, among others, basing our selections on the severity or volume of allegations and the damage consumers say those contractors inflicted.

The Penalty Box Hall of Shame lists poorly rated companies that landed in the Angie's List Penalty Box in the last three years and still haven't responded to the member's complaint or broke a promise to address the grievance.

Finally, the Angie's List Trade Licensing Department audited every Best Contractor finalist for compliance with state and local laws, and we booted those who weren't compliant. If a Worst Contractor was found to lack a required trade license, we included information on their noncompliant status.

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San Francisco Best & Worst Contractors of 2013

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Bakelis (right) does most of the work himself, but his cousin Telli (left) assists him when he needs help. (Photo courtesy of Ted Bakelis)
Bakelis (right) does most of the work himself, but his cousin Telli (left) assists him when he needs help. (Photo courtesy of Ted Bakelis)

The Angie's List Newsroom reveals the Best & Worst San Francisco Contractors of 2013, chosen for superior or shoddy service. Did your contractor make the list?

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Comments

Kenneth R.

Subject: contractor license

The best thing you can do for your contractor is to give them the information. This cannot always be contained on the documents since the set of drawings would never end.

CAROLE MILLER

Subject: JERRY G. JOLES=Asphalat-slurry seal coasting - chip seal-grading

DRIVEWAY REFINISHING - A year ago this contractor bid for a job when he
finished he gave my husband a different amount - my husbandd paid him that
different amount. That isn't the biggest problem - before the driveway repair work had been done it started cracking. I called him and he said he would come out and repair it. I have called him at least 8-10 times - he has never come out to refinish the driveway. If he is on your llist he better be taken off. I am ready to go to court with him. We have been very patient.

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