Insurance agents specialize in selling health plans and guide people or businesses in choosing the most appropriate coverage for their needs. As agents representing several health insurance carrier companies, they will typically meet you to discuss your options. The types of insurance offered may include not only health coverage but other types of policies, such as dental and vision insurance and short-term and long-term disability. Working with brokers can prove beneficial because they have access to multiple health insurance coverage plans, so they can give you several options based on such factors as price, coverage, renewal options and limitations.
Brokers work as a type of intermediary agent between the health insurance companies and their customers. Their duties generally include both sales and administrative functions. They will not only set up and arrange a customer's coverage but they may also process claims and provide post-sales service and support, responding to questions or making changes and revisions to your policy. Brokers are insurance sales agents that offer customer service to their policyholders as an added bonus.