"Service is consistent and reliable at each quarterly treatment. Any issues that we have had in between treatments, the Company has sent a professional to address the issue very promptly. We have been using this provider for over 5 years and plan to ...more continue to use them. "
Rated Review by Nicole K.
for the last two summers and have been very pleased. It works! And they have a good system in place for notifying the customer of when they will be out, when they are done, etc.
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Winston Salem Exterminators Reviews
"The quote process was a breeze and included photos of what we were dealing with as well as a thorough review of any other issues (mouse poop was found as well as the bats), but without additional pressure to add more services. The service person seemed very knowledgable about bats, which was not something I saw with others we had out for a quote. ...more />
The first half of the work was done in a very timely manner. The service person was courteous and very professional.
The only issue we had was getting them scheduled for the second half of the work (removing valves basically) - it seems the service person lost our number and it took several weeks for him to catch us at home in person. Once contact was re-established, the work was completed quickly, however.
So far, so good on the exclusion - no sign of bats this year! "
is an outstanding professional. He is polite, professional, and extremely knowledgeable of pests and pest control. If a problem surfaces in-between quarterly visits, he responds immediately to eradicate the problem.
Pest approximately 1 - 2 years ago. Initially, I would receive bills and never see a service person nor did they leave any notification that they had come by. After repeatedly calling the owner [who would never return my calls] I was finally able to talk with him about how their service ...more worked as it was/is very different from the previous company. He made an appointment to come over to see me but did not show for the appt. We continue to get quarterly bills but rarely see the technician nor do they leave any correspondence on our door indicating they were here. If it was not so expensive to switch companies, I would do so but have to stay with this one due to the cost of switching. Check out other companies first before going with this one. Customer service is terrible and owner is never available to return or answer calls. "
was friendly, punctual and helpful. In addition to treating the property he answered several questions I had about pests and put out traps for rats when holes near the foundation indicated a problem.
"Very responsive, prompt, and professional. Did a termite inspection and showed me where treatments had been done in the past (ours is an older home, we have only lived there for a couple of years) but no treatment needed this time. Seemed very trustworthy. Would recommend highly and definitely use in the future.
"we've used Brown for five years, servicing two houses. We have quarterly treatments as well as termite bonds on both houses. Living in Ardmore and with a creek behind our house, we have lots of mammals around. Brown is always available to trap and remove all kinds of living and dead critters. we've had them remove: rats, mice, bats and ...more opossums from our property.
Any time we see a bug in the house, we call Brown and they're out here the next day to spray. You simply can't beat their service. "
"It went very well. He explained everything he was doing. And talked to me about other services he could provide for me that would help me in the future. He even gave me some referrals for some other services that I need done around the house.
was very thorough in his pest treatment. He provided advice on how to help my situation. He didn't try to sell me anything other than what I needed.
I'm pleased so far and would recommend this company.