Winston Salem Heating & Cooling Contractors

in Winston Salem, NC

Hvac Reviews in Winston Salem

F

Rating
and
came out on Wed June 25, 2014 to give me an estimate on a new A/C heat pump system which would include putting in all new duct work as I don't have any duct work in my house. I was told they would have an estimate for me by Fri June 27. No estimate came and l called late Fri to ask about the estimate. I was told by
that he was running behind and was leaving for vacation and I would have the estimate on Mon or Tues after his vacation which would be
7&8. Well
7&8 came and went and still no estimate. I called again on Thurs
10 and was again told I would have the estimate by the following Mon.
14. Well,
14 came and went and still no estimate. It is now Jul 21, almost 4 weeks since these people came out and I still have no estimate and no one has even called to update me. I did get a couple of other estimates and the other companies gave me an estimate within 3 days and all their estimates said it would take 5 days, not the 8 days that
had estimated. Also, while
and
were here, I explained that I had several cats and would need them to work with me, so when they were cutting the holes for the duct work in one room, I could move all the cats out of their way into another room. I was told by
, in no uncertain terms, that I would need to board by cats at a kennel for the 8 days it would take them to do the work, b/c they had to have access to all the rooms of the house at all times and they couldn't be bothered with waitng for me to move my cats around. By the way, cost of this would have been about $1K-(9 cats for 8) days. All the other companies that came to give me estimates said they would be happy to work with me about the cats.
I just have to wonder what kind of response and service I would have gotten from this company if I had a problem with their system had I decided to use them.
- Beverly H.
B

Rating
Response was prompt and price competitive. Delivery is always prompt and on schedule as they indicate. Some time ago, the delivery man poured excess oil on our driveway. We saw him and asked him not to. He said he had nowhere else to put it. We complained to the company and they offered to dig it up. That solution would not work since the spot was on moss-covered gravel. So we declined the offer. The spot still has not fully recovered. Other spills in the past make me wonder how conscientious they are about pollution. We now order by specific quantities to avoid spills from overfilling.
- Debora H.

Winston Salem Hvac Articles

Hvac reviews in Winston Salem

F

Rating
hung up the phone on initial contact without saying a word, so I called
again with the same result. If you are that busy, you don't need my
business.
Voicemail is a great invention. Invest in it and all the business is yours
- Brian M.
A

Rating
My feeling is that any annual is really like having an attorney on retainer as everything else has a charge - exception being the 10% off parts with an "annual." Then too, a customer with an annual, I assume, receives preferential treatment, like immediacy for a service call.


- Lloyd E.
A

Rating
He came quickly to get our heater working again and accurately diagnosed and corrected the problem. The heat and A/C work fine now. I would recommend
Winston Salem HVAC Contractors Provider Name Locked
again for HVAC work. I have used them about 5-6 times in 4 years with a good experience each time.
- MARLENE H.
B

Rating
The first technician initially came to my house on a Friday. A part needed to be replaced and he stated that he would let me know after the weekend if the part was under warranty and the best way to proceed. The following Wednesday I contacted the office and the lady I spoke to said the other person wasn't in and would give her a message. I again had to follow up the next afternoon and they apologized for not having gotten back to me. Now it is Thursday (6 days after the initial diagnosis) and they need to order a part which can only come from the manufacturer and won't arrive until the following week. Again I hear nothing from them and had to call more than once to get someone to return to my house to complete the work. They were very friendly; the technicians were very professional and I do believe they do a thorough job. However, I was extremely frustrated by having to make multiple calls. Also with the service agreement, I have felt I have had to call them to schedule a routine check. I feel that should be their responsibility every 6 months. After my service agreement period is over, I will likely
Winston Salem HVAC Contractors Provider Name Locked
for a new company to work on my heating and cooling.
- Leigh Ann J.
A

Rating
I had a new hvac unit installed in conjunction with
Winston Salem HVAC Contractors Provider Name Locked
and Lowes - they were awesome.
I worked with salesman
Winston Salem HVAC Contractors Provider Name Locked
from
Winston Salem HVAC Contractors Provider Name Locked
and once he realized what it was I needed and wanted in regards to an HVAC unit. He went above and beyond to find one that fit my pricing needs and I couldn't be happier. It was refreshing that him and
Winston Salem HVAC Contractors Provider Name Locked
from Lowes have a very good working relationship and it made me confidient regards to my buying decision.
The installers were also wonderful and professional. I did get more than a few estimates prior in the end
Winston Salem HVAC Contractors Provider Name Locked
came in with the best price and product after working with
Winston Salem HVAC Contractors Provider Name Locked
. It was a stress free install, and the sales rep even stopped by during the install to be sure it was going well.
- karen M.
A

Rating
.He took the time to explain what was needed and why. One he checked insulation determined we needed more. Needed to add a return duct as well as an intake duct. Electric box had to be updated because this is older house and we where at
Winston Salem HVAC Contractors Provider Name Locked
. They took care of everything for one price. Meaning electric/insulation/new ac and furnace/ put return and intake duct and duct work through out making sure all passed with inspector and also informed us of rebates that would not have been known if he had not told us.
Other places we spoke with was just for A/C and furnace, if anything else was needed you had to find additional contractors to do the work your self.
Waited this long to do review because wanted to see how they treated you after the work was completed. Have found them to be just as helpful after the work was completed as they were before the work was completed. It has been almost a year now and have had no problems with A/C or furnace. Only had one small problem with the thermostat and it was defective and they came out promptly to take care of this.
- Patrick M.
A

Rating
Winston Salem HVAC Contractors Provider Name Locked
was great. This is the second time we've used this company and
Winston Salem HVAC Contractors Provider Name Locked
had come out both times. They are very quick to respond-both times I was able to have someone out within a few hours of calling (I was quoted a 2-3 day wait time by another company). He was able to quickly assess the problem, explain to me what was wrong, along with the repair and price estimates. He had that part on his truck, and was able to make the repair on the spot. The entire appointment was less than an hour before we had our AC up and running again! With the repair to our furnace this winter, my father was able to figure out the problem, we just needed to find someone locally that had that part available. I called probably a dozen places and was told it would need to be special ordered and would take a few days to arrive (not ideal when you have a small infant and no heat in the dead of winter).
Winston Salem HVAC Contractors Provider Name Locked
HVAC happened to have that exact part on a truck, and sent
Winston Salem HVAC Contractors Provider Name Locked
out within a few hours to install it for us. (For the same price it would have cost us to order the part and install it ourselves!). We have been very pleased with their work, warranties and pricing so far, and they are going to be our go-to guys for any future issues.
Winston Salem HVAC Contractors Provider Name Locked
is a very nice guy-good to talk to and knows his stuff. The scheduler in the office is also very pleasant to speak with and quick to respond. Very happy!
- Christopher B.
A

Rating
After measuring the house to verify the replacement systems would be adequate, we agreed on the best value units. A few days later a crew of 3 arrived in the morning and both units were installed and the crew was gone before i got home from work. It was kind of muddy outside but they were careful not to track it inside the house. Other than the cool air inside and the new units outside i had no evidence they were ever at my house.
- Tim C.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All HVAC Contractors in Winston Salem, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3G construction

Burlington, NC

540-687-4676

9 W Federal St
Middleburg, VA

A ARTIC AIR LLC

7718 STONEWOOD DR
Greensboro, NC

A BROWN MECHANICAL

168 Laurel Hill Ln
State Road, NC

A C CORP

347 WITT ST
Winston Salem, NC

A C ELECTRIC OF KERNERSVILLE

1210 E MOUNTAIN ST
Kernersville, NC

A PLUS HEATING & AIR COND

150 LAKEFIELD DR
Elon, NC

A PLUS HEATING COOLING & ELECL

1206 OLD THOMASVILLE RD
High Point, NC

A Precise Comfort Inc.

PO BOX 11865
Winston Salem, NC

A R & WA SOWERS ELECTRIC

3816 GILMORE DR
Greensboro, NC

A Southern Breeze

3421 Harper Rd
Clemmons, NC

A Z TRUCK LINE SURPLUS

211 KANOY RD A-B
Thomasville, NC

A-CO Heating and Cooling LLC

6274 AL Philpott Hwy
Martinsville, VA

A-OK ELECTRIC COMPANY

P.O. Box 10943
Greensboro, NC

A/C Filters 4 Less

4613 N. University Drive, #236
Pompano Beach, FL

A1 Heating & Cooling

16909 Nc 902 Hwy
Bear Creek, NC

ABBA HEATING & AIR

8398 US HIGHWAY 311
High Point, NC

Absolute Air Cleaners, Purifiers, Allergy Products

3164 Medinah Circle East
Lake Worth, FL

Absolute Comfort Heating & Cooling Inc

205 W Main St
Jamestown, NC

AC CORP

301 CREEK RIDGE RD
Greensboro, NC

Join Angie's List to get the best local reviews in Winston Salem.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Heating Repair
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money