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Winston Salem Chimney Repair Articles
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Winston Salem Chimney Repair Services Reviews
Following this appointment I realized I had some draft problems with my chimney and he took the time to talk me through possible solutions. Overall, I was very pleased and will continue to use his services.
The service guy arrived about an hour late for my appointment Monday. Then he went on my roof for a couple of minutes and came back down to tell me I need to get my chimeny crown replaced and flasing installed. He wrote up an estimate for everything and then charged me $75.
There was no mention of a charge for estimates, when I made the appointment, so this surprised me. Then he says that they apply the $75 towards the final bill should I choose to have
I've checked with other companies and "
Before the crew arrived I got an information packet with their pictures and brief biographies about each. I have NEVER BEFORE felt so well treated by any home repair company in my life. The crew arrived the day we had scheduled despite driving from the heavy snow in the mountains and assured me that they would get the job done to my satisfaction no matter what! I watched them for a while and then went back in the house.
Later that day they came to get me to show me what they were encountering. I was warned by Will and again when the crew arrived that in my area they expected to hit bedrock approximately 36 feet down but it could be much deeper. That contingency was also in the written contract. The crew was stunned that the piers were continuing to be pushed down without hitting anything substantial. Long story short it was 66 feet down with some expected additional costs because of the extra depth being outside the original bid but certainly explained in advance and understood. Other companies also had that same caveat.
I was AMAZED when my chimney came back to meet the floor in my living room without any damage to my floors and walls. The only "damage" was on my roof around the flashing for the chimney which had been pushed against new shingles leaving them "wavey". I got that flashing fixed and my house was as good as it had been before the movement occured.
He took the time to meet with us and find out what we really wanted and put up with us in the beginning with all the decisions we wanted to make (or didn't want to make). After the final meeting to go over everything he came back to us with a price. We weren't shocked by what it would cost, but it was only slightly higher than what we budgeted. That being said, he really educated us on the details of the project and afterward we were satisfied that the price was fair.
The day that work started the crew showed up and started placing protective barriers everywhere to protect the rest of our home that was not being remodeled. They kept the job clean and neat the entire time, and that meant a lot to us neat freaks. Our experience with
Simply, they did what they said they would do. They under-promised and over-delivered in our opinion. GREAT JOB overall, and AGAIN, We will call them back for our next project.
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