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Winston Salem Auto Transport Companies Reviews
Trucking to move my 2002 Jaguar from San
covered transport. The car was picked up on June 21. The driver was personable,
loaded the car efficiently, backing it into the very front of the trailer
(placement was important) and said he would
deliver the car on Mon. June 25.
On June 25 late in the afternoon I called the driver on his cell
phone to see when he would be arriving. Answering, he said “there is a
problem”. On June 23 (2 days earlier), he drove on an
unapproved road in Sycamore GA, got stuck on a railway track, got out of the
cab, and tried calling 911, but the transport trailer and the cars in it was
HIT BY A TRAIN … 5 minutes later.
As soon as I was told about the accident I called
crash) to see what could be done. She initially said my dealings with her
were completed, and I should discuss my concerns with the driver.
Later she wrote, "This is a very unfortunate situation
for all parties involved. We are trying to do what is right for everyone
involved and make the best of the situation. Thank you in advance for
understanding and working with us". (Quote:
2012). I can only speculate that was what her lawyer told her to say.
The transport trailer sat alongside the tracks for days, the
explanation was there was difficulty getting something to tow the damaged
trailer to a place of safety. We learned later there was no insurance on the trailer.
The whole episode was on YOU TUBE and we got to see the accident
on the Internet just after we heard about it. Not only were the 3 cars
and the transport trailer damaged, but we were told there was $400,000.00
damage done to the train.
Eventually an adjuster did look at the car while it was still on the trailer in Georgia.
I do not know who hired the adjuster, but fortunately
When contacted he said the car appeared driveable to him
other than some dents in the fenders on the driver's side as it was in the front of the trailer
and the train hit the trailer in the middle. The problem was getting the car off the damaged trailer
without further damage. He said it was the first time in his career
he got to see a wreck on the internet before he inspected the car.
There was a time when we insisted there were important papers in
Because the only key with the car for security did not open the
was impounded and opened by the police presumably thinking there were drugs
involved, resulting in heavy scratches made by inspection dogs. Again I am
It gets really complicated after that, and has taken months of
deferred responsibility to finally correct the problem.
The first association on record was the OOIOA
( Owner Operated Independent Owners Association ).
Their claims adjuster,
to locate the car and insisted the car should be totaled.
Other interested parties were
my insurance Company (USAA),
owned the truck, their insurance, Lloyds of London,
and of course
when we threatened to get law enforcement involved.
Sometime in November, my car ended up at
although we were never given the specifics of that transfer. After it was transferred we were
informed there was to be daily $85.00 charge for storage.
Many phone calls later, the collision repair shop contracted by my insurance Company
(USAA) again threatening to call law enforcement and was able to get possession
of the car two weeks ago.
nor the transport company were paid, as the agreement was to pay them on the
delivery of the vehicle.
Questions needed to be asked.
Who is ultimately responsible?
The company booking the driver?
The association representing the driver?
The transport company owned the cab but not the trailer that got
hit by the train ?
Are there exceptions for drivers to take unapproved roads to
make a delivery?
If she did, how could she ethically contract for the service?
When I was shopping for a transport company initially, one
fellow I called said, “We all call the same numbers”.
I expect this situation could have resulted with any one we
contracted with. Never the less
I am not involved in the process of evaluating transport
companies, but I am sure those who book such services need to filter through
the records of both the drivers and transport companies.
Instead, I feel it’s a matter of nothing more than picking up the phone
and taking the first driver available.
The good news, the insurance companies worked it out in December
and had the car taken to an approved repair shop in Spartanburg, SC
where the appraiser decided the repairs were less than
the book value and it was repaired.
We drove down to South
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