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"This clinic specializes in neurological problems of dogs and cats. My regular vet in D.C. told me to take my cat there as an emergency when he suddenly started having a lot of trouble using his legs. They did X-rays and eventually an MRI, identified an inoperable spinal cord tumor so we had to let him go, but everyone was so compassionate and thoughtful, carefully explaining the prognosis and my options, with all explained costs up front, asking if I wanted to be with him as he was euthanized, etc. I really felt like they understood my grief. <br /> <br /> They sent me a condolence card a few days later and then after a couple of weeks they sent me a small "
"I have used Union Vet on several occasions. I have 2 dogs, and I have been there for the annual check-up and vaccinations, as well as when one of my dogs was sick. The vets have always been very friendly, caring, and competent. I had planned on being a Union Vet client for a long time, until this week. <br /> <br /> The problem that I had with Union Vet is that when one of my dogs got sick recently (severe diarrhea), I called Union Vet and they told me that they didn't have any openings for a week. Being that my dog was ill, they offered to let me have a 'work-in' appointment. That is where I sit in the waiting room until they can get my dog seen by a vet between other appointments. There was no estimate of how long this would take or what time I should come. Since my work schedule is flexible, I was willing to do that, but my real problem came when they told me that it was going to be $25 extra for that appointment. I'm sorry, but isn't the point of having a regular veterinarian that you can have your pet seen when he/she is sick? I never get out of the vet for less than $150, and they wanted to tack on another $25. Really?? I find this to be poor customer-service, and taking advantage of clients when they need your services the most. Does your insurance allow your doctor to charge you extra because you got strept throat and had to be seen that day? My dog was seen by another vet clinic that same day with no up-charge (a vet clinic that had never seen him before - to me, that was customer service). I have spoken with others who say their vet does not up-charge either, however, I am not in the veterinary industry, so I don't have full knowledge of what is customary.<br /> <br /> I did email the clinic with my frustration. The hospital director did email me back, which was very nice. She said, " If you are seen as a work-in, that means we are fitting you in on top of an already full schedule. I do not think it is unreasonable to charge more than a scheduled appointment fee in that case." I disagree with her, though, as I feel the point of having a regular vet is so that your pet can be seen when he is sick. Again, to me, this is taking advantage of clients when they need vet services the most. <br /> <br /> Based on my experiences with Union Vet up until this week, I would have recommended them. Being that they wouldn't see my dog unless I paid extra when he was sick this week, though, I can not recommend them anymore. I want a vet that will see my dog when he is ill without an up-charge. The fact that they have no open appointments for over a week is a sign to me that unless I just need annual care (where I can make an appt weeks in advance), this is not the place for my dogs. However, since they are so incredibly booked, it does show that there are a lot of clients that use their services. I'm just not one of them anymore."
"It went fine overall. My only issues with Union are the parking and cost. To go there you must street park and it's very hard to find a spot since it's so close to Union Station. It would help if they had a few spaces since they have an take my cat in for an emergency visit. They charged an additional $75 just to squeeze you in. I ended up putting my cat down due to cancer so I would really rethink taking my next "
"It took me a long time to fine one and I had to go through a million people but these people are fabulous. Rhya Marohn was the person that came. Each appointment is 45 minutes so it is not rushed. She came to the door on time and had followed up with a call telling me that she was coming. She had an exam report card with 13 different items and she checked off what appeared to be normal and not normal. She wrote what she noticed on the form and she wrote out a diagnosis and a bulleted recommendation. She has followed up monthly by email and she has been very receptive. The price included a military discount. She is very thorough and fabulous. She is responsive to questions and concerns. I couldn't be happier because I spent hours researching and calling to find a good mobile vet. She was in the "
"The staff and Dr. Yipes! I know pet care is expensive, and this IS Georgetown, but WOW!!! I chose "
"we've been going to mile, including daily phone calls to check on the health of one of our cats who was very ill (don't worry...he recovered!). I'd very much recommend the "
"I am thrilled with the Doctor's home visiting vet services and will not use any other Doctor unless she recommends them and or in the case of an emergency that she can not handle. This is my pet's vet for life! She also allowed me to use her as a resource and to help me determine when it is best to place my pup in occasional doggy day care and was familiar with several doggy day care providers in DC. My puppy was so inspired by the calm confidence of Dr "
"I took my dog into the emergency room. He was distressed and experiencing pain in his abdomen. The emergency room doc was terrific. She took x rays, explained concern about a blockage (which is very serious), and advised keeping him overnight. She said if there is a blockage, they could do surgery there or I could take him to my usual vet. The following morning, she said she had taken follow up x rays, which showed significant improvement, he had defecated, which showed material was passing through this digestive tract, and that he seemed to be considerably more comfortable. She said he could go home, and that I would need to schedule that with the day staff. Then came the day staff. When I called to schedule pick up, a different doc said he could not go home. When I noted what the ER vet said, she retorted that "she was wrong." She would not or could not explain what had changed or why the ER vet's diagnosis was off. She pushed for a sonogram, and I agreed. Next, she left very urgent messages on my phone saying that the sonogram showed a long blockage, and that it was critical they do surgery immediately or the dog could do. The blockage could perforate or could have perforated already. When I spoke with her, she continued to push for immediate surgery. I asked about other options, such as watching him, since the earlier doctor who had actually seen him when he came in had a different diagnosis. This vet continued to insist on immediate surgery. They did the surgery a few hours later. I could have taken him to my own vet. Further, they were wrong. There was no obstruction. They did a biopsy which showed worms. When I subsequently requested the records from this experience, the receptionist initially refused, saying, "you won't understand them." A good vet is clear, the language that there is an obstruction is very different from there might be an obstruction. They also do other tests, such as a fecal, before doing seriously invasive surgery. They also help you with options, instead of insisting that they do it, immediately. In the records they provided me after the fact, a different vet at the clinic agreed with the ER doc that the x-rays showed considerable improvement. The records also show that no other tests were taken, nor had they spoken with the vet who actually examined the dog about why she had a different opinion. A blockage in a dog can be very serious, so is the surgery that opens the dog up to address the situation. I understand that diagnoses are not perfect, but expect the doc to be clear up front is there is any uncertainly. I also expect them to reconcile differences of opinion among their own staff. I expect calm explanation of the situation and the options, rather than scare tactics and refusal to even discuss other options. I expect them to suggest reasonable additional tests to help confirm their suspicions (or in this case, their certainty)."
All Veterinarians in Washington, DC
13801 Annapolis Rd
7210 Bradley Blvd
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10100 WASHINGTON BLVD N
3900 Rhode Island Ave
19 E POTOMAC ST
3820 Buckeystown Pike
6307 LEE CHAPEL RD
6214 ROLLING RD
6401 Shiplett Blvd
15543 Old Columbia Pke
165 FORT EVANS RD NE
43200 BELVIDERE FARM RD
9125 RIVER RD
1240 Pennsylvania Ave SE
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