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Vacuum Cleaner reviews in Washington DC
When I got my machine back, it was badly scratched in three places, I mean like gouges out of the finish. I was crushed. Not only does it make the machine look a lot older and beat up, ...MoreRead more of this review but now it snags fragile fabrics I am sewing.
Secondly, I was debating about sending my accessory box with the machine, as I have collected many accessories. However, I decided to send it, as I thought if they need to test various stitches, they may need these accessories. Unfortunately, not all of my accessories were returned to me, some are missing.
I am not going to try to work with these owners to resolve my displeasure, as when I was paying and talking with the owner, she was suggesting they did their best, but would not guarantee the machine working. (It worked fine when I took it in!) Then she recommend I look at new machines.
THEN IT WAS HORRIBLE. I went to pick up the vacuum Monday morning. The man (not ...MoreRead more of this review ) who came out was the owner, I think. No "good morning". I explained that I was there to check on my vacuum and the man had no nicities of % or friendliness. He went in the back and came back and said vaguely, "It will be ready today" As my cleaning lady was coming today I said "I guess I will take it back" explaining the situation and saying that they had said it would be ready today. He brought the vacuum up, saying little and I asked if I could go out the backdoor, instead of carrying it all the way around the builiding. He grunted and I followed him where upon he dropped the vacuum on the floor near poor and said "@*#& this was supposed to be looked at YESTERDAY" to and nothing to me -- humiliating the poor guy and being rude to me. I went out the back, apologized to and hoped I didn't get him in more trouble. WHY WOULD I PATRONIZE A STORE THAT TREATS EMPLOYEES BADLY? I think if there were any problems, I would be yelled at and treated badly too. I WILL NEVER GO BACK>
His crew came when scheduled, were professional, did neat installation and cleaned up very well.
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