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Washington Home Remodeling Articles
Home Remodeling reviews in Washington
As mentioned in the other reviews, the contract. We wanted something removed from the scope and added to an allowance, it was done, we wanted some more extensive skylight work, we traded us buying the toilets in exchange.
Once the contract was signed, construction started quickly. We were quoted 12-14 weeks, and ultimately it went longer than that (it was a HUGE project) but
The end result of the project was tremendous. My home is beautiful, and I couldn't be more pleased.
Overall, the experience was a good one, and we will likely hire PHS for future work. Our lead contractor was
The tile work is also worth noting. We chose a floor tile that resembles wood (American Estates by
There are two areas that could be improved:
(1) communication between levels of the organization.
(2) overly-ambitious time estimates. From the beginning, we thought the initial three-week estimate was a bit of a stretch, and the trend continued to week-to-week and day-to-day updates. I think we kept our expectations realistic, and it was acceptable in the big picture. The positive side to this was that the extra time translated to excellent quality.
Overall, we had a good experience with these guys, and the final product is excellent. It is also worth noting that their contracts are structured with a materials allowance for major purchases associated with the project. This was perfect for us because we wanted to make the design choices for things like cabinets, counters, sinks, faucets, tile, appliances, and entry doors. It was very helpful for staying within the boundaries of the budget.
There are many great things about Mason: he is responsive, he always takes the time to explain things to you (why something is the way it is, or why/how something is happening, etc.), he is flexible and always provides different options for accomplishing the same goal, and he helps you think about your project (sometimes in ways you haven't thought of yourself). Mason is willing to work with you and that makes him a fantastic person to have in your corner when you're thinking about doing a renovation.
We were coordinating the renovation of 2 separate units within our townhouse, along with the 1st floor gallery and a whole slew of common area items, and with Mason, we were able to complete all the jobs on time and on budget. The quality of the units (as well as all of the other work) was great. When we had water intrusion issues, Mason was instrumental in helping us identify where the issue was coming from and what to do about it. It is almost always our preference to solve the long term issue rather than go with the short-term patch job, and Mason understands our preference and is always able to provide us with a reasonable solution.
I work in the real estate industry and having gone through quite a bit of renovation work, I wholeheartedly recommend Mason and his team for any general contracting needs.
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