Washington Plumbers

in Washington, DC

Plumbing Reviews in Washington

F

Rating
The technician came and had to be remote controlled by the senior technician over the phone. Stated the circuit control board was bad and needed to be replaced. When asked what caused it to go bad- was there a cause and effect scenario that caused the problem. The answer was NO, these things just happen- there is not always a reason - thats the way electronics are sometimes. $159 service charge. Two days later showed up to replace the control board. At this point, I had water beading in the ceiling and obvious staining in some places. I asked if there was a problem with the air handler that was causing the moisture and obvious large amounts of water to be collecting in my ceiling. The technician told me how the system was supposed to function and drain and shut off if there was a problem. There is a large emergency drip
in the attic beneath the system. I asked him to check and see if there was any obvious signs of water damage or if the system was causing the problem. He told me there were no obvious signs of water damage. Blah blah blah. I actually had a roofing specialist come inspect the roof because this guy had me thinking it had to be something other than the AC system. He spends 20 mintues and charges $1195 dollars for the fix. My wife and I leave to go camping for 3 days and return to a major nightmare. The system (which was programmed to work on a timer about 6 hours a day) had completely destroyed 70% of the ceililng AND carpet in this room and also caused water damage in the bedroom below. Oh and the control board was fried again. I had another company come out and they confirmed the control board needed to be replaced (their estimate $525!!) and that the drain was clogged and that the emergency
was full of water and that it had shifted so the mechanical shut off was not operating. He said the control board was shorting out because of the water! He made several inexpensive recommendations for what should have been provided earlier! All of the fixes they recommended for this system and the second system I have, including replacement of the control board was $1300! This estimate was qualified because the repairman said since the control board was not functioning, he could not tell if the fan motor was damaged or operating. I called
-
and told him of the problem- the least of which was the fried control board- he sent his senior technician who remembered haveing to help the original repairman and the foreman. They took pictures and when I told them what happened and the exchange I had with the repairman and my questions about the AC unit causing water damage etc. they could not believe he did not tell me there was a problem with the system. Yes, the installation could have been better but based on the pictures I showed them of the situation at the time the tech first arrived- they agreed he did not handle it correctly and did not give me the advice and recommendations he should have. When they replace the control board the fan would not work. When they tried to test the fan motor it fried their testing equipment - so yeah the problem got worse (like the other company told me was likely). They left and when I called
to see what
was going to do to honor the work and the 1 year guarantee written on the invoice- he said he made his recommendations to
who would call me in the next day or 2 to tell me what action the company would or would not take. Its been two weeks and I heard nothing. I just tried to call Mr
and
and the person answering the phone asked my name- I was transferred to him but he never picked up. After 5 minutes I called back and the same thing happened- I am put on hold in silence and no one ever picked up. Thus, I am going to post this review. The insurance adjuster came out and I am waiting for his report. He did say I needed to contact the claims office to get some mitigation to remedy the mold and he will have the final estimate today. I am going to
them in small claims court and I hope and expect the insurance company will come after them on any amounts they pay out. THEY ARE BAD NEWS! DO NOT USE THIS COMPANY UNLESS ITS TO PICK UP DOG POOP. I tried to be professioanl but if you are dealing with a company like this- it is at your own peril. The last team that came thought they would offer to replace the entire air handler to fix the problem. I can't even get them to call me back or take my calls- they won't even fix the motor so that my AC is working at least. Forget the damage that was done as a result of their technician NOT telling me what the problem was. Oh BTW- they will profile your ability to pay - that is the only reason why I can explain why they charged me so much. If I am going to pay twice the going rate- I at least expect professional and reliable advice and service.
- Michael H.
F

Rating
The first tech that came out to clean and service apparently didn't do anything. A week later the AC stopped blowing cold air. They sent another tech back that said that the we needed a few pounds of Freon and that the outdoor compressor was filthy and the pressure was too high. He admitted that the first tech should have taken care of both of these items when he was there. He cleaned the unit and added Freon. To their credit they didn't charge me for the second visit (except for the Freon) - but I still needed to be away from work a second morning.
Fast forward two months - the AC stops cooling again (obviously I have a Freon leak). I call and set an appointment for someone to come between 12-4 PM. At 4 PM no one had arrived - so I called the dispatch. She told me that the tech had called me but got no answer so they didn't go to the house. First, my cell phone showed no missed calls, second there were no messages left and third, why didn't they call again. The dispatcher tracked down the tech and said someone would be to the house in 30 minutes. I unfortunately wasn't available at the house - but our baby sitter was there to let him in. He told her the unit was still frozen - and he couldn't do any work and left.
I got a call from the dispatcher with the same information. The unit had been off for 8 hours at this point and the house was 80 degrees - I doubted very much it was still frozen. I arrived home 45 minutes later and my suspicions were confirmed - the unit was not frozen - in fact the coils weren't even cool. I called
to get the tech to come back and they told me they don't have after hours service and that they could have someone call me back in the morning. (Why did I sign a contract with a company that doesn't provide 24-hour service?)
So I had to call another company, Glemont, who sent a tech after hours - cost me an arm and a leg because I didn't have a service contract with them. But they got the unit blowing cold air again.
When I called
the next morning the manager was polite and empathetic - and said he would speak to the tech that didn't service my issue the night before - but didn't offer any other recourse - refund of my contract money (or even pro-rate it)? partial payment of the after hours bill from Glenmont? nothing.
I own a business and realize that people have bad days - but the problem with the techs at
seems systemic. With so many other options in
- I would go with some other company.
- Mark D.

Washington Plumbing Articles

Plumbing reviews in Washington

A

Rating
Although the representative was delayed because of a previous job that took longer than he expected, he nonetheless kept me advised of his revised arrival time. He was very pleasant and professional and answered all of my questions, which was exactly the information I sought. I'm pleased I could do this through one of Angie's "Deals". .
- Dan Felger and Lydia H.
A

Rating
It went great, I would not hesitate to use Bakar again--really great, positive guy who took the time to explain things and point out plumbing issues that could arise in the future. Very punctual, clean, and professional.
- Joy N.
A

Rating
I had an emergency because a large amount of water was constantly streaming from my living room ceiling (from the bathroom above). I called 3 plumbers who provided emergency service. One company called me back two hours after I placed my call, the other company called one hour later and
Washington Plumbers Provider Name Locked
called back in 20 minutes and the plumber arrived within 45min. of my original call. They definitely lived up to their name.
Washington Plumbers Provider Name Locked
spent a few hours trying to determine the problem and was very professional and friendly. He resolved the problem and I was charged an extremely reasonable rate. I have had emergency plumbers come before that solved far more
Washington Plumbers Provider Name Locked
problems and spent much less time on the issue who charged far more.
I highly recommend
Washington Plumbers Provider Name Locked
and
Washington Plumbers Provider Name Locked
.

- Jennifer F.
F

Rating
I took half the day off to meet with
Washington Plumbers Provider Name Locked
. The plumber never showed. I called
Washington Plumbers Provider Name Locked
to check on status and got put on hold 3 times, each time someone would pick-up the phone and ask me how they could help me. Finally someone said they would see if they could find out where the technician was. They then said they would send someone else over, but they were already over an hour late and I could not wait another hour for someone to get to my house. They said their office manager/scheduler was away this week and they were a little disorganized. I responded that I would expect a company such as
Washington Plumbers Provider Name Locked
to do a better job dealing with something as important as scheduling and appointments to have come up with a back-up solution while someone was out. I cancelled the appointment and told them I would not reschedule.
- Wesley B.
F

Rating
Billed for 4 water heaters that were never installed.
Never gave credit for $6000 down payment on the invoice.
Caused a $2000 water bill in a vacant building due to an open valve.
Several repairs have been required to the little work the performed.
Left in the middle of the job and never returned, no notice. Work was finished by another contractor, units were vacant for 2 additional months due to
Washington Plumbers Provider Name Locked
& Son.
- Thomas C.
A

Rating
Our 45-year old toilet needed to go! We bought a new one at Home Depot and then searched Angie's List for a plumber to install it based on reviews. We used to have a plumber we liked and their company got bought out by a larger one that has provided sub-par service, so we liked that
Washington Plumbers Provider Name Locked
and Mechanical was a small, independent plumber with excellent reviews. When we contacted them on a Monday, they scheduled an appointment for us the first thing Wednesday morning.
Washington Plumbers Provider Name Locked
also said we needed to check the rough-in measurements on the old toilet v. the new one since it would be a waste of everyone's time to have them come out if the new one was the wrong size. This was great advice because we hadn't known we had to do this.
Turned out the measurements were fine, and we were all set for them to come first thing Wednesday morning at 7:30. However, a little after 7:00,
Washington Plumbers Provider Name Locked
called to say that the guy that was supposed to do our job had been on a flight that was cancelled and wouldn't be able to get to do the work that day. He asked if we would mind moving the appointment to Thursday. I told him this was a problem because we had taken the day off so as to be home for both the plumbing repairs and some electrical work we had scheduled later in the day. So,
Washington Plumbers Provider Name Locked
said he would try to juggle the schedule a little and see if he could accommodate us. Within a half hour, he called back to say he had someone on the way over. We were very happy he was able to troubleshoot the scheduling so that we could get this job done the day we had planned on it.
When the plumber,
Washington Plumbers Provider Name Locked
, arrived, he promptly got to work taking out the old toilet and installing the new one. He was very efficient and professional, and we are very satisfied with the work. He also replaced the broken valve at no charge because of the scheduling glitch. We highly recommend
Washington Plumbers Provider Name Locked
and Mechanical and would definitely use them again.
- Deborah B.
A

Rating
I met the owner, Mr.
Washington Plumbers Provider Name Locked
while visiting a co-worker's property. Mr.
Washington Plumbers Provider Name Locked
was hired to fix the sewer backup that the previous plumber could not fix.
When I needed a plumber I called Mr.
Washington Plumbers Provider Name Locked
and three other ones. This is the second property they have installed a brand new plumbing system. They are on time, on budget and do what they say they will do. Both times the city inspectors (different inspectors at each property) said there were no problems and they both said it was the best jobs they had inspected.
I have also hired them for smaller jobs such as replacing a gas oven, running a camera down the sewer line to look for a problem, and replacing water valves under the kitchen sink.
I recommend them with no hesitation.


- Bradley G.
A

Rating
I couldnt be happier. They were here in less than 12 hours from purchase. They really worked with us to get here ASAP as a storm was coming and I was worried about flooding. They were extremely punctual and very professional. I would not hesitate to use the in the future.
- Kathleen N.
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All Plumbers in Washington, DC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Service Total Remodeling LLC

6455 Luretta Ann Ln
Springfield, VA

1 Services Inc

4938 Hampden Ln
Bethesda, MD

1st choice plumbing

6506 Asset Drive
Hyattsville, MD

3 Phase Plumbing

2137 Edgeware St
Silver Spring, MD

3-D PLUMBING & HEATING INC

P.O. Box 1462
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3-D Roger Rooter Plumbing, LLC

10908 Courthouse Road
Fredericksburg, VA

3-R Contracting, LLC

237 East Davis Street
Culpeper, VA

360 Plumbing and Heating LLC

6121 Ridgeline Drive
Mount Airy, MD

3G construction

Burlington, NC

4 Service Pros

2010 Corporate Rdg
Mclean, VA

4FastPlumber, LLC

14381 Pine Dr
Woodbridge, VA

7032579316

12036 Rutherglen Place
Dayton, MD

A & J Home Remodeling

123 Colfax Dr
Manassas, VA

A & K PLUMBING INC

14300 CHERRY LN CT
Laurel, MD

A & S Sales Inc

458 S Pickett St
Alexandria, VA

A A BILL'S APPLIANCE

2505 FERNWOOD DR
Vienna, VA

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