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went through a year-long process of trying to get the warranty from
There was one other important issue that
What we could not see at the end of installation (the undercabinet lights were not in yet), was that the Silestone has what looks like small subsurface fractures in many of the embedded quartz chips. They came back out and said it was not their fault. They came out with the Silestone rep and he said that this was not normal. We had hopes that it would be resolved, but heard nothing. I called Silestone and they said I would have to work through the installer (
We are still a bit concerned that
contractors would be months behind as a result. Not only are
labor. How many contractor's can you say tell you when not to give them work? What also impressed us was his team included almost everyone needed and when he had to sub-contract on specialty items (our granite countertop and island) he knew exactly what had to be done and ensured the work was up to the standard he demanded.
Overall, I have nothing but great things to say. His prices are reasonable. His work is great. He listens and shows up and gives perfect advice. For instance, I had a few contractors bid on a kitchen job in my new house.
I would absolutely work with "
My husband and I were ready to begin the project over the summer beginning in August 2013.
One other note, we have a very old house and while the construction in the kitchen was underway, the upstairs bathroom starting leaking down into the new kitchen.
My husband and I were very pleased and have started a bathroom renovation with
Thanks so much
Given the changes we had made with original framing, the quality of the finished product, the timeliness of the service, and
Will definitely use them again, and suggest that you do, too!"
They did a fantastic job, were on-time, delivered what they promised and were extremely friendly. I'll be recommending GGG in the future to everyone I know who needs Granite work done.
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